Colin Bloeser
Ballwin,MO
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at Costco where I excelled in fast-paced problem-solving and team cooperation. Skilled in managing priorities and training staff, I bring strong communication abilities and a commitment to building customer loyalty.
Overview
3
3
years of professional experience
Work History
Front End Associate, Tire Shop Sales
Costco
02.2023 - Current
- Helped customers complete purchases, locate items, and upgrade membership status.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with finding best tires for driving needs and specific vehicles.
- Honed ability to stay composed in a high-stress, fast paced environment, contributing to a minimal wait time for members during peak hours of opperation.
Online Grocery Associate
Walmart
08.2022 - 12.2022
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Assisted with troubleshooting mobile devices used to receive and process orders.
Shift Leader
Panera Bread
10.2021 - 08.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Education
Bachelor of Arts - Finance
Lindenwood Univeristy
Saint Charles, MO12.2025
Skills
- Team Cooperation
- Adaptable and Flexible
- Strong Communication and Interpersonal Skills
- Team contributer
- Building Customer Loyalty
Timeline
Front End Associate, Tire Shop Sales
Costco
02.2023 - Current
Online Grocery Associate
Walmart
08.2022 - 12.2022
Shift Leader
Panera Bread
10.2021 - 08.2022
Bachelor of Arts - Finance
Lindenwood Univeristy
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