Colin Gay
I am A 32-year-old male with 17 years of retail experience, 16 of which are in upper management. I pride myself on my strong people skills and love for the customer and going home feeling satisfied with a job well done. I've received Mvp for my district 3 years running in 2 different regions for always being available, willing to help and demonstrating outstanding examples I was however an aspiring psychology major before dropping out to take care of my younger brothers due to family complications. However, I am motivated, and there is no "I can't" in my dictionary I wish to aim for new heights in my retail career. After 13 years of loyalty to Dollar General In 3 different states I want to spread my wings and try something new while advancing my career and learning all I can. I am very open minded and moldable to whatever is required of me to achieve success. I'm confident I can be a solid asset to any company I work for. Willing to relocate
Work History
Training Store Manager
11 Years 7 Months- Developed and implemented training programs for new store associates, enhancing onboarding effectiveness.
- Led performance evaluations and provided feedback to team members, fostering a culture of continuous improvement.
- Managed daily store operations, ensuring compliance with company standards and procedures.
- Relocated or worked in 3 different states
- Led store walks and created action plans at other locations
- Managed staff scheduling, optimizing labor costs while maintaining service levels.
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Implemented inventory management strategies, reducing stock discrepancies and improving turnover rates which saw great success: 0 turnover in 2026 and only 1 in 2025
- Collaborated with district managers to achieve operational goals and drive store profitability.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Took part in A Multi-Unit Marketing program managing 5 locations while being responsible for my home store, tasked to improve sales,shrink and company brand standards.
Assistant Manager
1 Year 4 Months- Achieved promotion to Assistant Manager within two months of starting.
- Assisted in managing daily operations to enhance store efficiency and customer satisfaction.
- Trained new staff on company policies, procedures, and customer service standards.
- Led team meetings to communicate store goals, performance metrics, and areas for improvement.
- Fostered a positive work environment through employee recognition programs and conflict resolution strategies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Bagger/Cashier
4 Years 3 Months- This marked my first job at the age of 14.
- Assisted customers with bagging groceries efficiently.
- Ensured accurate and safe handling of products during checkout process.
- Collaborated with team members to maintain organized workspace.
Cashier/Sales Associate/Pharmacy Tech
2 Years 7 Months- Worked at five stores in Greenville, NC, gaining diverse experience. This job got me used to long hours and completed multiple double shifts to meet staffing needs.
- Learned to adapt quickly to changing demands and priorities.
Education
Education (Graduate) - Psychology
Skills
Accomplishments
- Supervised team of 16 staff members.
- Achieved .41% shrink by completing company shrink practices with accuracy and efficiency.
Certification
- Certified Training Store Manager, Dollar General - 2021
Additional Information
- Authorized to work in the US for any employer
- I want to find a career not a job. I'm young (23) but I wont always be. I want to make a difference in peoples lives and put a smile on there face while doing it. Working with the public has always been a passion but I believe that retail isn't the only way to get what i'm seeking. Which is a future one not only I can be proud of but one that others including my employer can be proud to have me.
District Mvp
Mvp- voted by the district on who they believe was the most qualified to represent the district for the year (2024,2025,2026).
Shrink Award - Highest BP improvement 2024
Sales leader- hightest overall sales for years 2023-2026