Quentin Downey
Fort Collins,C.O.
Summary
Dependable Training Store Manager experienced in designing, developing, and delivering effective training programs within the industry. Drove strategic direction, change, and process improvements through strong problem-solving abilities and a detail-oriented approach. Committed to advancing career while enhancing value to the organization.
Overview
11
11
years of professional experience
Work History
Training Store Manager
EG America
08.2025 - Current
- Increased sales performance across all metrics while maintaining lowest fuel prices in area by educating team on competitor awareness; promoted growth through example while training first MiT in Training Store Manager team.
- Developed effective team dynamics in store, resulting in organized merchandising floor and winning a fundraiser contest through team collaboration and leadership.
- Became part of EG America team in August 2025 after completing MIT Program; selected to run store number 750817 and demonstrated steady growth in multiple metrics.
Assistant Manager
Noodles and Company
Fort Collins
02.2016 - 04.2025
- I managed a team of 18-27 members and managers, overseeing the weekly budget, labor hours, inventory tracking, and cash audits.
- I built our schedules, I maintained working relationships with all vendors, I developed a self sustaining culture that has continued to be present within the store. I have never failed an audit in the time I worked in that location. I develop teams and managers well, as well as execute on my retention percentage yoy, I helped lead the store in sales and survival of the Covid outbreak
- Supported Noodles and Company restaurant operations and shift leadership.
- Trained crew members on guest service, food preparation, and company standards.
- Scheduled staff coverage to match daily labor needs and service demand.
Skills
- Store operations
- Inventory control
- Cash management
- Decision-making
- Vendor relations
- Budget management
- Loss prevention
- Retail merchandising
- Visual merchandising
- Merchandise control
- Program management
- Sales training
- Employee recruitment
- Manager training
- Staff training/development
- Team development
- Team leadership
- Employee coaching
- Employee engagement
- Customer relations
- Customer engagement
- Conflict resolution
- Problem solving
- Decision-making
- Time management
- Attention to detail
- Task management
- Conflict Management
- Excellent communication
- Clear communication
- Effective communication
- Communication
- Teamwork and collaboration
- Delegation
- Personal accountability
- Regulatory compliance
- Employee development
- Employee motivation
- Employee reviews
- Talent acquisition
- Competitive analysis
- Sales analysis
- Budgeting and cost control
- Cash auditing
- Labor scheduling
- Systems implementation
- Coaching
- Problem-solving aptitude
- Merchandising compliance
- Merchandising compliance
- Sales analysis
- Labor scheduling
- Cash auditing
- Employee training
- Effective communication
Personal Information
Title: Training Store Manager
Timeline
Training Store Manager
EG America
08.2025 - Current
Assistant Manager
Noodles and Company
02.2016 - 04.2025