Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colin Hauer

West Bloomfield Township

Summary

Dynamic Assistant Manager at Hungry Howie's Pizza, Inc., skilled in team leadership and customer relations. Enhanced operational efficiency through effective communication and training, while successfully de-escalating customer complaints. Proven track record in accurate money handling, contributing to reduced discrepancies and improved service quality.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Hungry Howie's Pizza, Inc
08.2014 - Current
  • Assisted in daily operations by coordinating team schedules and workflows.
  • Supported management in training new staff on company policies and procedures.
  • Facilitated communication between departments to enhance collaboration and efficiency.
  • Conducted inventory checks to ensure accurate stock levels and minimize shortages.
  • Driving experience when necessary to keep work flow consistent and on time.
  • De-escalation of complaints from customers.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Associate of Applied Science - Cyber Security

Oakland Community College
Bloomfield Hills, MI
09-2024

Associate of Applied Science - Information Technology

Oakland Community College
Bloomfield Hills, MI
09-2024

GED -

Oakland Community College
Bloomfield Hills, MI
12-2022

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • De-escalation
  • Driving
  • Customer relations

Timeline

Assistant Manager

Hungry Howie's Pizza, Inc
08.2014 - Current

Associate of Applied Science - Cyber Security

Oakland Community College

Associate of Applied Science - Information Technology

Oakland Community College

GED -

Oakland Community College

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