Motivated and driven college sophomore at the College of the Holy Cross pursuing opportunities in business, finance, and related fields. Strong foundation in customer service, leadership, and teamwork through professional experience in fast-paced environments. Recognized for a strong work ethic, adaptability, and excellent communication skills, with a commitment to continuous learning and delivering meaningful results.
•Trained and mentored new team members by establishing service procedures, role expectations, and quality standards to ensure consistent performance.
•Delivered high-quality customer service in a fast-paced, high-volume waterfront restaurant, developing strong communication skills through daily interactions with a diverse customer base.
•Managed point-of-sale systems, cash handling, and credit card transactions with accuracy while maintaining efficient service during peak hours.
•Collaborated with a fast-paced team to provide efficient, high-quality service under pressure and maintain clean, sanitary dining areas in compliance with health and safety standards.
• Maintained and prepared the course to ensure top playing conditions.
• Operated mowing and turf equipment safely and efficiently.
• Assisted with irrigation, landscaping, and bunker upkeep.
• Set up tee markers and hole locations daily.
• Worked as part of a team to keep the course in excellent condition.
• Processed incoming and outgoing shipments using warehouse software and scanning systems.
• Collaborated with team members to fulfill daily order quotas and ensure timely shipping.
• Operated pallet jacks and assisted in unloading deliveries.
• Maintained the cleanliness and safety of the warehouse environment.