Summary
Overview
Work History
Education
Skills
Timeline
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Colin Papp

Rockwall,TX

Summary

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

3
3
years of professional experience

Work History

Sales Associate

Academy Sports Outdoors
Rockwall, TX
02.2023 - 08.2023
  • Described merchandise and explained use, operation and care.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Answered incoming telephone calls to provide store, products and services information.
  • Demonstrated product features and benefits for customers' needs.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Adhered to company initiatives and achieved established goals.
  • Greeted customers to determine wants or needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Collected payments and provided accurate change.
  • Recommended, selected and located merchandise based on customer desires.

Sales Associate

Michaels Arts and Crafts
Rockwall, TX
11.2020 - 02.2023
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Answered incoming telephone calls to provide store, products and services information.
  • Cleaned shelves and counters to maintain organized store.
  • Demonstrated product features and benefits for customers' needs.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Greeted customers to determine wants or needs.
  • Adhered to company initiatives and achieved established goals.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

Bachelor of Science - Human Development And Family Studies

University of Houston
Houston
05-2026

Skills

  • Contract Preparation
  • Payment Processing
  • Client Account Management
  • Business Development
  • Promotional Support
  • Retail Loss Prevention
  • Sales Development
  • Order Processing
  • Customer Needs Assessment
  • Product Sales
  • Upselling
  • Relationship Building
  • Reading Comprehension Skills
  • Reliable and Punctual
  • Customer Service
  • Time Management
  • Positive and Professional

Timeline

Sales Associate

Academy Sports Outdoors
02.2023 - 08.2023

Sales Associate

Michaels Arts and Crafts
11.2020 - 02.2023

Bachelor of Science - Human Development And Family Studies

University of Houston

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Colin Papp