Colleen Adray
Wyandotte,MI
Summary
Organized Dental Receptionist providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans.
Overview
34
34
years of professional experience
Work History
Dental Receptionist
Preshant Bhasin D.D.S
10.1989 - Current
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Education
Business -
Wayne County Community College District
Detroit, MIHigh School Diploma -
Woodhaven High School
Flat Rock, MI06.1989
Skills
- Operational Efficiency
- Order Purchasing
- Office Coordination
- Team Collaboration
- Adaptable and Flexible
- Organization and Time Management
- Answering Telephones
- Postoperative Care
- Dental Supply Inventory
- Sterilizing Procedures
- Maintaining Financial Records
- Dental Equipment
- Patient Admission
- Accounts Payable and Accounts Receivable
- Schedule Patients
- Payment Plan Options
- CPR Certified
- Front Office Management
- Pharmacy Correspondence
Timeline
Dental Receptionist
Preshant Bhasin D.D.S
10.1989 - Current
Business -
Wayne County Community College District
High School Diploma -
Woodhaven High School
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