Colleen Adray
Wyandotte,MI
Summary
Organized Dental Receptionist providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans.
Overview
34
34
years of professional experience
Work History
Dental Receptionist
Preshant Bhasin D.D.S
Taylor, Mi
10.1989 - Current
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Education
Business -
Wayne County Community College District
Detroit, MIHigh School Diploma -
Woodhaven High School
Flat Rock, MI06.1989
Skills
- Operational Efficiency
- Order Purchasing
- Office Coordination
- Team Collaboration
- Adaptable and Flexible
- Organization and Time Management
- Answering Telephones
- Postoperative Care
- Dental Supply Inventory
- Sterilizing Procedures
- Maintaining Financial Records
- Dental Equipment
- Patient Admission
- Accounts Payable and Accounts Receivable
- Schedule Patients
- Payment Plan Options
- CPR Certified
- Front Office Management
- Pharmacy Correspondence
Timeline
Dental Receptionist
Preshant Bhasin D.D.S
10.1989 - Current
Business -
Wayne County Community College District
High School Diploma -
Woodhaven High School