Colleen Armijo
Los Lunas,NM
Summary
Responsible professional skilled in creating custom drinks and driving business revenue through exceptional service. Collaborative team player adept at meeting customer needs in fast-paced environments. Demonstrated expertise in money handling, problem-solving, and time management.
Overview
11
11
years of professional experience
Work History
Bartender
Ojos Locos Sports Cantina
Albuquerque, NM
05.2024 - Current
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Bartender
Downtown Distillery
Albuquerque, NM
02.2021 - Current
- Greeted customers and provided excellent customer service.
- Assisted in setting up the bar for service shift.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Effectively multitasked within fast-paced environment.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Made friendly conversation with customers to provide enjoyable bar experience.
Server
Bourbon and boots
Albuquerque, NM
11.2019 - 02.2021
- Delivered food orders promptly and courteously.
- Stayed informed about daily specials, new menu items, promotions.
- Operated POS terminals to input orders, split bills and calculate totals.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Bartender
Hifi Scottsdale
Scottsdale, AZ
05.2017 - 11.2019
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Participated in weekly team meetings to discuss goals and objectives set by management.
VIP Bottle Server
Hifi Scottsdale
Scottsdale, AZ
05.2017 - 11.2019
- Assisted with opening champagne bottles for guests.
- Ensured that all guests received prompt service and quality drinks.
- Provided accurate information regarding menu items and drinks specials to patrons.
- Responded to customer inquiries promptly and courteously while providing excellent customer service.
- Communicated effectively with other team members to ensure smooth operations of shifts.
Bartender
Twin Peaks
Albuquerque, NM
05.2016 - 05.2017
- Provided drink suggestions to customers based on their preferences.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
Server
Twin Peaks
Albuquerque, NM
05.2014 - 05.2016
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Delivered food orders promptly and courteously.
Restaurant Hostess
Twin Peaks
Albuquerque, NM
05.2013 - 05.2014
- Greeted customers and escorted them to their tables.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
Education
High School Diploma -
Belen High School
Belen, NM05-2013
Skills
- Mixology
- Payment Processing
- Basic accounting
- Safe service compliance
- Food Running
- Bar restocking
- Sales understanding
- Suggestive Selling
- Teamwork skills
- Teamwork and Communication
- Teamwork and Loyalty
Timeline
Bartender
Ojos Locos Sports Cantina
05.2024 - Current
Bartender
Downtown Distillery
02.2021 - Current
Server
Bourbon and boots
11.2019 - 02.2021
Bartender
Hifi Scottsdale
05.2017 - 11.2019
VIP Bottle Server
Hifi Scottsdale
05.2017 - 11.2019
Bartender
Twin Peaks
05.2016 - 05.2017
Server
Twin Peaks
05.2014 - 05.2016
Restaurant Hostess
Twin Peaks
05.2013 - 05.2014
High School Diploma -
Belen High School
Similar Profiles
Alexis BaseyAlexis Basey
Waitress/Bartender at Ojos Locos Sports CantinaWaitress/Bartender at Ojos Locos Sports Cantina
Dasia AdgerDasia Adger
Bartender at Ojos Locos Sports CantinaBartender at Ojos Locos Sports Cantina
Leandro Perez PelegrinLeandro Perez Pelegrin
Dishwasher at Ojos Locos Sports CantinaDishwasher at Ojos Locos Sports Cantina