Colleen Bean
Fenton,MI
Summary
Dedicated Medical Assistant with extensive experience at Henry Ford Genesys Heart Center, skilled in patient assessments and clinical documentation. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Adaptable team player committed to maintaining HIPAA compliance and ensuring efficient patient flow in fast-paced environments.
Overview
25
25
years of professional experience
Work History
Medical Assistant
Henry Ford Genesys Heart Center
10.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Medical Assistant
Ascension Genesys Heart Center
06.2022 - 10.2024
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Medical Assistant
Regional Cardiology Associates
09.2015 - 06.2022
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Medical Assistant
Iacobelli Medical Center
09.2011 - 09.2015
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Silver Parkway Family Medicine
09.2003 - 09.2011
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient spirometry.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Medical Assistant
IHA Brighton Family Care
09.2000 - 06.2002
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Measured patient pulse oximetry.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Completed EKGs and other tests based on patient presentation in office.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Medical Assitant Certificate - Medical Assistant
Ross Medical School
Brighton, MI09-2000
College Prep
Byron High School
Byron, MI06-1993
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Reliable team player
- CPR
- Patient assessments
- Professionalism and ethics
- Patient flow management
- Complex Problem-solving
- Adaptable
Timeline
Medical Assistant
Henry Ford Genesys Heart Center
10.2024 - Current
Medical Assistant
Ascension Genesys Heart Center
06.2022 - 10.2024
Medical Assistant
Regional Cardiology Associates
09.2015 - 06.2022
Medical Assistant
Iacobelli Medical Center
09.2011 - 09.2015
Medical Assistant
Silver Parkway Family Medicine
09.2003 - 09.2011
Medical Assistant
IHA Brighton Family Care
09.2000 - 06.2002
Medical Assitant Certificate - Medical Assistant
Ross Medical School
College Prep
Byron High School
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