Colleen Connolly
Summary
Throughout my career in Retail Cosmetic Sales and the Entertainment makeup industry... customer service, customer satisfaction, and selling are my main priority. Working as a Team Member and as an independent contributor performance expectations and goals are being exceeded. A solid clientele is being maintained with a strong drive and passion while in-person, telephone and email contacts. My career objective includes seeking out and developing new business moving forward. My skill sets in teaching product lines and providing excellent Customer Service is something I'm very passionate about. Its my goal to have a committed partnership with a Company that share the same ideas in providing great Customer Service while producing new relationships and maintaining existing ones though follow up contacts.
Overview
37
37
years of professional experience
Work History
Market Selling Trainer
Profectus Beauty (KERANIQUE WOMENS HAIR)
01.2012 - Current
- Received training and certification from Atlantic Coast Brands to represent the "Keranique" leading women's hair growth brand, to train and explain how our product works
- Plan and execute all required monthly and quarterly trainings per the retailers needs
- Complete all weekly and monthly reports in a timely manner to my regional
- Scheduled all visits with retailer directly and confirmed with them
- Presented "Keranique" training programs to new staff members while assessing talent for performance evaluations.
- Coordinated corporate and mini events quarterly
Account Manager
Cosmetic Cosmetology LLC Dr Bandt Skin Care
01.2020 - 08.2020
- Reinvented team interaction with prospective clients by developing innovative and creative sales pitch implemented into sales team strategy
- Recommended brand products to customers, highlight benefits, and give them great customer service
- Sales
- Exceeding over LY
- Virtual Consultations
- Supporting and using social media platforms
- Completing sales reports in a timely matter and reporting to my VP
- Hiring and managing Freelance budgets
- Planning and executing corporate events
- Managing budgets and expenses
Education Artist/ Trainer
Stila Cosmetics
01.2012 - 01.2020
- Manage and maintain freelance artist's budgets and schedules
- Develop direct reports to insure all sales targets are being met within my territory
- Foster positive relationships with all levels of store leadership
- Plan and execute monthly and quarterly retail events
Account & Education Executive
Napoleon Perdis Cosmetics/ Account & Education Executive/ Central Florida
01.2009 - 01.2012
- Servicing all Ulta, Sephora Beauty Stores/ Dillard's
- Managing territories in the areas in Florida
- Training Sales Associates on product line
- Month to date Sale Increases
- Setting up Promotional Events
- Weekly financial reports
- Coordinating with GM and PM Managers
- Manage relationships with Store Managers
- Setting up product line display cases
- Managing and hire freelance artist
Trish McEvoy Regional Makeup Artist Central Florida
01.2005 - 01.2007
- Responsibilities included but not limited to:.
- Managing territories in the areas of Orlando.
- Training Sales Associates on product line.
- Month to date Sale Increases.
- Setting up Promotional Events.
- Weekly financial reports.
- Coordinating with Account Managers.
- Manage relationships with Store Managers.
- Setting up product line display cases.
Nordstrom Business Manager
Bobbi Brown Cosmetics
01.2003 - 01.2005
- Responsibilities include but not limited to:.
- Month to date Sale Increases.
- Booking National Promotional Events.
- Developing and creating Promotional Events.
- Product line stock ordering.
- Managing overall store product line inventory.
- Mentoring and managing Associates' schedules and performance goals.
- Developing and performing remote/outside Promotional Events.
- Recruiting, interviewing and hiring Makeup Artist for Promotional Events.
- Training additional Freelance Artist Associates.
National/ Regional Makeup Artist
01.1988 - 01.2005
Christian Dior / Account Coordinator
01.1996 - 01.1998
- Responsibilities includes but not limited to:.
- Managed eight stores weekly.
- Provided Team Leadership.
- Special Store Events inside and remote locations.
- Month to date Sales Increases.
- Provided training updates on the Product Line.
- Launching new product set up on promotional items.
Business Manager/Resident Artist
Makeup Forever Cosmetics / Saks Fifth Ave
01.1989 - 01.1994
Education
High School Diploma -
Valley High School
Las Vegas, NVSkills
- Professional Makeup Artist
- Cosmetics
- Skin Care
- Account Coordinator
- Beauty Training
- Microsoft Office
- National Makeup Artist
- Professional Industry/Film-TV
- Hair Training
- Territory Manager 12 yr
- Regional Trainer 20 yr
- Business Manager/Sales Manager
- Retail experience
- Retail management experience
- Retail store support
- Retail business management
- Retail knowledge
- Retail management background
- Retail sales professional
- Retail support
Additional Information
Knowledge is power...
Timeline
Account Manager
Cosmetic Cosmetology LLC Dr Bandt Skin Care
01.2020 - 08.2020
Market Selling Trainer
Profectus Beauty (KERANIQUE WOMENS HAIR)
01.2012 - Current
Education Artist/ Trainer
Stila Cosmetics
01.2012 - 01.2020
Account & Education Executive
Napoleon Perdis Cosmetics/ Account & Education Executive/ Central Florida
01.2009 - 01.2012
Trish McEvoy Regional Makeup Artist Central Florida
01.2005 - 01.2007
Nordstrom Business Manager
Bobbi Brown Cosmetics
01.2003 - 01.2005
Christian Dior / Account Coordinator
01.1996 - 01.1998
Business Manager/Resident Artist
Makeup Forever Cosmetics / Saks Fifth Ave
01.1989 - 01.1994
National/ Regional Makeup Artist
01.1988 - 01.2005
High School Diploma -
Valley High School
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