Colleen Coppin
Ellettsville,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registration Specialist
IU health Health
Bloomington, IN
03.2024 - Current
- Followed established procedures while registering new patients into the system.
- Verified insurance coverage for incoming patients and ensured that all documents were accurate and up-to-date.
- Performed audits on patient accounts to ensure accuracy of demographic information and other data.
- Scanned documents and insurance cards to include in patient charts.
- Explained forms and documents to patients, guardians and family members, distributing copies and confirming comprehension.
- Politely and personably welcomed incoming clients and offered seats prior to beginning registration process.
- Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
Patient Care Technician
IU Health Bloomington Hospital
Bloomington, IN
07.2023 - 03.2024
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Provided emotional support to patients and their families during difficult times.
- Responded to bell or light signal calls to assist patients with needs.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Certified Home Health Aide
Elders Journey
Bloomington, IN.
01.2014 - 07.2023
- Manage patient schedules and ensure all doctor’s appointments are kept
- Perform light housekeeping duties and meal preparation
- Administer medications following doctor’s instructions
- Manage patients’ mail and bills
- Assisted client with daily living activities and personal grooming
- Help patients’ complete prescribed therapy and exercise routines
- Remove safety hazards and report issue to management and/or family
- Training other care givers
- Monitored progress and documented patient health status changes to keep care team updated.
- Provided mobility assistance such as walking and regular exercising.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Skills
- Problem solver
- Excellent Communication skills
- Customer service skills
- Cash management
- Fast learner
- Exceptional organizational skills
- Exceptionally detailed
- Timely, dependable and accurate
- Self-starter; ability to run with ideas
- Multi task oriented
- Training of new hires and co-workers
- Work well in a team or in an individual environmet
Certification
Certified clinical medical assistant (CCMA)
Certified nursing assistant (CNA)
Timeline
Registration Specialist
IU health Health
03.2024 - Current
Patient Care Technician
IU Health Bloomington Hospital
07.2023 - 03.2024
Certified Home Health Aide
Elders Journey
01.2014 - 07.2023