Sophia Stone
Meridian,Idaho
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Professional registration expert with solid history in ensuring efficient and accurate registration processes. Known for reliability, flexibility in adapting to changing needs, and focus on team collaboration and achieving results. Skilled in data entry, customer service, and problem-solving while maintaining high standard of work.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registration Specialist
Intermountain Medical Imaging
Meridian, ID
05.2024 - Current
- Processed patient registrations efficiently, ensuring accurate data entry and compliance with regulatory requirements.
- Coordinated communication between departments to streamline registration workflows and enhance patient experience.
- Implemented quality control measures to verify documentation accuracy, reducing errors in patient records.
- Assisted in training new staff on registration protocols and system usage, fostering a collaborative work environment.
- Resolved patient inquiries promptly, improving overall satisfaction with the registration process.
Sales Associate
Old Navy
Meridian, ID
04.2022 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Cashier
Panera Bread
Meridian, ID
04.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
Private Nanny
Private Client
Meridian, ID
09.2020 - 05.2021
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Provided developmentally appropriate activities for children.
- Changed Diapers, and washed when necessary
Dining Room Server
Touchmark At Meadow Lake Village
Meridian, ID
05.2019 - 09.2019
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
- Built long-lasting relationships with residents.
- Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Took orders and delivered food items to residents in main dining room.
- Replenished table, wait staff and kitchen supplies.
- Checked on needs of each table and retrieved additional items.
- Stayed up-to-date on menu changes to help customers make food choices.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Backed up hosts by greeting guests, assigning tables and escorting to seats.
- Checked in with customers and specific dietary needs while refilling waters and clearing plates.
- Greeted new customers, discussed specials, and took drink orders.
- Ensured timely food delivery by collaborating closely with kitchen staff and prioritizing orders.
Education
Bachelor of Arts - Creative Writing, Communications, Human Rights
Boise State University
Boise, ID05-2026
High School Diploma -
Mountain View High School
Meridian, ID06.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
- Reliable and punctual
- Goal-Oriented
- Listening Skills
- Multi-tasking strength
- Cash Handling
- Verbal/written communication
- Cash Register Operation
- Client Service
- Store Opening and Closing
- Stocking and Receiving
- Customer Needs Assessment
- Professional Demeanor
- Retail Store Operations
- Cleaning techniques
- HIPAA compliance
- Patient registration
- Insurance verification
- Problem-solving
- Verbal and written communication
- Healthcare experience
- Confidentiality
- Client relationships
- Interpersonal and written communication
Certification
- Human Rights Training - Boise State University
Timeline
Registration Specialist
Intermountain Medical Imaging
05.2024 - Current
Sales Associate
Old Navy
04.2022 - 03.2024
Cashier
Panera Bread
04.2021 - 09.2021
Private Nanny
Private Client
09.2020 - 05.2021
Dining Room Server
Touchmark At Meadow Lake Village
05.2019 - 09.2019
High School Diploma -
Mountain View High School
Bachelor of Arts - Creative Writing, Communications, Human Rights
Boise State University