Ashley Gray
Solsberry,In.
Summary
Efficient Registration Specialist known for high productivity and ability to complete tasks swiftly. Possess specialized skills in patient registration, data entry accuracy, and confidentiality management. Excel in communication, problem-solving, and time management, ensuring seamless registration processes and positive patient experiences. Detail-oriented professional reliable in completing accurate work. Careful to check and verify documentation to prevent errors and minimize rework. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registration Specialist
IU Health Southern Indiana Physicians
09.2023 - Current
- Verify and enter patient information, copy and scan patient insurance information and ID cards, and update information in computer systems.
- Patient Scheduling.
- Insurance Verifications.
- Patient Registration.
- Provided excellent customer service to patients and their families regarding registration process.
- Assisted in the management of patient information, including data entry and maintenance of medical records.
- Verified insurance coverage for incoming patients and ensured that all documents were accurate and up-to-date.
- Conducted eligibility screenings for new patients according to established guidelines.
- Maintained confidentiality of all protected health information as required by HIPAA regulations.
- Identified areas where improvements could be made in the registration process and worked with management on implementing changes.
- Cross-trained other staff members on registration processes when needed.
- Attended meetings and training sessions as requested by supervisors.
- Followed established procedures while registering new patients into the system.
- Performed additional duties as assigned by management team.
- Welcomed patients to facility and assisted with registration sign-in process.
- Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
Assembly Production Operator
Cook Medical
Bloomington, Indiana
10.2014 - 09.2023
- Inspect medical devices and materials before being dispersed to medical professionals.
- Ensure proper removal and disposal of products that fail to meet specifications.
- Follow specifications for each individual medical device and attach proper user manuals.
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests, where appropriate.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Recorded data in logbooks regarding production operations.
- Assembled and tested products according to specifications.
- Performed quality control checks on finished product.
- Adjusted machine settings for optimal performance.
- Followed safety procedures when operating machinery.
- Maintained cleanliness of work area by sweeping, mopping, and wiping down surfaces.
- Received instructions from supervisors regarding work orders.
- Cleaned tools and equipment after each shift.
- Met daily quotas set by supervisor while adhering to quality standards.
- Reported issues with defective parts or materials to supervisor immediately.
Education
High School Diploma -
Bloomington High School South
Bloomington, IN03.2013
Skills
- Customer Service
- Leadership
- Manufacturing Regulations
- Communication
- Problem Solving
- Organization
- Insurance Verification
- Appointment Scheduling
- Patient Registration
- Confidentiality
- HIPAA Compliance
- Accuracy and Precision
- Pre-Registration Documentation
- Documentation And Reporting
- Problem-Solving
- Medical Terminology
- Office Organization
Leadership Experience
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores. Complete documentation to adhere to cGMP requirements. Assist manufacturing Supervisor with routine tasks, problems, and projects.
References
Available upon request.
Certification
- First Aid/CPR/AED Certification – American Red Cross or American Heart Association.
- National Incident Management System Certification (NIMS) - FEMA.
Timeline
Registration Specialist
IU Health Southern Indiana Physicians
09.2023 - Current
Assembly Production Operator
Cook Medical
10.2014 - 09.2023
- First Aid/CPR/AED Certification – American Red Cross or American Heart Association.
- National Incident Management System Certification (NIMS) - FEMA.
High School Diploma -
Bloomington High School South
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