Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Lentz

Bedford,IN

Overview

4
4
years of professional experience

Work History

Registration Specialist

Indiana University Health
Bedford, Indiana
03.2025 - Current
  • Processed patient registrations and verified insurance information accurately.
  • Assisted patients with appointment scheduling and provided forms to streamline registration process.
  • Managed electronic health records using hospital software systems effectively.
  • Collaborated with healthcare teams to enhance patient flow and optimize registration efficiency.
  • Communicated clearly with patients regarding registration procedures and policies.
  • Resolved patient inquiries and registration issues promptly to improve overall patient experience.
  • Trained new staff on registration processes and system navigation.

Shop Specialist

Goodwill Inc
Bedford, Indiana
04.2022 - 08.2024
  • Processed customer orders to ensure timely and accurate fulfillment.
  • Resolved customer complaints to enhance satisfaction and loyalty.
  • Organized and cataloged auction items for optimal presentation and buyer engagement.
  • Developed and implemented auction strategies to maximize sales.
  • Researched and appraised items to determine value and set opening bids.

Cleaning Associate

B-Town Clean LLC
Bloomington, Indiana
10.2023 - 07.2024
  • Maintained cleanliness and organization in residential and commercial spaces, enhancing overall client satisfaction.
  • Operated cleaning equipment, including vacuums and floor scrubbers, ensuring optimal performance and safety.
  • Ensured proper handling and storage of cleaning supplies and chemicals.
  • Collaborated with team members to complete large-scale cleaning projects, contributing to timely project delivery.

Education

High School Diploma -

Bedford North Lawrence High School
Bedford, IN
05.2024

Associate of Science - Mortuary Science

Vincennes University
Vincennes, Indiana, IN

Skills

  • Insurance verification
  • Customer relationship management
  • Customer Service
  • Attention to detail
  • Issue resolution
  • Time management
  • Computer Skills
  • Team collaboration
  • Staff training
  • Confidentiality
  • Communication skills

Timeline

Registration Specialist

Indiana University Health
03.2025 - Current

Cleaning Associate

B-Town Clean LLC
10.2023 - 07.2024

Shop Specialist

Goodwill Inc
04.2022 - 08.2024

High School Diploma -

Bedford North Lawrence High School

Associate of Science - Mortuary Science

Vincennes University
Kimberly Lentz