Kimberly Lentz
Bedford,IN
Overview
4
4
years of professional experience
Work History
Registration Specialist
Indiana University Health
Bedford, Indiana
03.2025 - Current
- Processed patient registrations and verified insurance information accurately.
- Assisted patients with appointment scheduling and provided forms to streamline registration process.
- Managed electronic health records using hospital software systems effectively.
- Collaborated with healthcare teams to enhance patient flow and optimize registration efficiency.
- Communicated clearly with patients regarding registration procedures and policies.
- Resolved patient inquiries and registration issues promptly to improve overall patient experience.
- Trained new staff on registration processes and system navigation.
Shop Specialist
Goodwill Inc
Bedford, Indiana
04.2022 - 08.2024
- Processed customer orders to ensure timely and accurate fulfillment.
- Resolved customer complaints to enhance satisfaction and loyalty.
- Organized and cataloged auction items for optimal presentation and buyer engagement.
- Developed and implemented auction strategies to maximize sales.
- Researched and appraised items to determine value and set opening bids.
Cleaning Associate
B-Town Clean LLC
Bloomington, Indiana
10.2023 - 07.2024
- Maintained cleanliness and organization in residential and commercial spaces, enhancing overall client satisfaction.
- Operated cleaning equipment, including vacuums and floor scrubbers, ensuring optimal performance and safety.
- Ensured proper handling and storage of cleaning supplies and chemicals.
- Collaborated with team members to complete large-scale cleaning projects, contributing to timely project delivery.
Education
High School Diploma -
Bedford North Lawrence High School
Bedford, IN05.2024
Associate of Science - Mortuary Science
Vincennes University
Vincennes, Indiana, INSkills
- Insurance verification
- Customer relationship management
- Customer Service
- Attention to detail
- Issue resolution
- Time management
- Computer Skills
- Team collaboration
- Staff training
- Confidentiality
- Communication skills
Timeline
Registration Specialist
Indiana University Health
03.2025 - Current
Cleaning Associate
B-Town Clean LLC
10.2023 - 07.2024
Shop Specialist
Goodwill Inc
04.2022 - 08.2024
High School Diploma -
Bedford North Lawrence High School
Associate of Science - Mortuary Science
Vincennes University