Colleen Jones
East Lansing,MI
Summary
I'm an outgoing and extroverted person who absolutely loves taking jobs that has me consistently interacting with others. I've never had an issue with any colleagues, as I'm easy going and practice good communication. I have great experience with handling food, meeting customer demands, and working under pressure to ensure an efficient workplace.
Overview
2
2
years of professional experience
Work History
Barista
Sweetwaters Restaurant
02.2024 - Current
- Maintained clean and organized workspace
- Interacted with customers positively and pleasantly even during hectic periods.
- Worked well with colleagues through effective communication
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Head Hostess
Olive Garden
08.2022 - 12.2022
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
Some College (No Degree) - Clinical Psychology
University of Michigan - Ann Arbor
Ann Arbor, MISkills
- Extroverted and friendly
- Opening and closing duties
- Easy to train
- Efficient
- Works well under pressure
- Espresso preparation
- Coffee expertise
- Menu Memorization
Timeline
Barista
Sweetwaters Restaurant
02.2024 - Current
Head Hostess
Olive Garden
08.2022 - 12.2022
Some College (No Degree) - Clinical Psychology
University of Michigan - Ann Arbor
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