Colleen Kealy
Shelton,WA
Summary
EXPERIENCED MEDICAL HEALTH PROFESSIONAL, SPECIALIZING IN BACK OFFICE WORK.
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Mason Health
08.2016 - Current
- Back office medical assistant that tended to patient access phone lines, refilled medications per doctor's orders, monitored labs that corresponded with medication patient was requesting, answered patient's questions regarding labs, medication, or any other general question. Prior to working in the back office, I worked on the floor providing face to face patient care alongside a doctor
- Faxed and sorted paper medication requests
- Utilized blood pressure monitors to assess vital signs efficiently.
- Applied aseptic techniques to prepare examination rooms for patient use.
- Operated electronic health record software to input patient data accurately.
- Conducted patient education sessions on health maintenance and medication usage.
- Handled patient triage to determine urgency of care needs.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Everest College
01.2015
Olympic College
01.2013
High School Diploma -
Shelton High School
01.2010
Skills
- Communication
- Prioritizing
- Patient/Customer service
- Multitasking
- 10 Key
- Information intake
- Compassionate & Empathy
- Quality control
- Multi-Line phone operation
- Problem solving
- HIPAA compliance
- Medical terminology
Certification
- Basic Life Support (BLS) - American Heart Association.
- National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).
- Certified Adult Mental Health First Aid
Languages
English
Timeline
Certified Medical Assistant
Mason Health
08.2016 - Current
Olympic College
High School Diploma -
Shelton High School
Everest College
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