Malaysia French
Mobile
Summary
As a dedicated and compassionate new graduate LPN, I am eager to contribute to a dynamic healthcare team where I can provide high-quality patient care and support. With a strong foundation in nursing principles and hands on clinical experience, I aim to foster patient well being through effective communication, empathy, and a commitment to continuous learning. I am enthusiastic about bringing my skills and a positive attitude to a supportive healthcare environment, helping to improve patient outcomes and enhance the overall patient experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Infirmary Health
10.2020 - 03.2021
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
Certified Nursing Assistant Volunteer
Knollwood Pointe
08.2020 - 10.2020
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Customer Service Agent
Lowe’s
03.2020 - 06.2021
- Managed high volumes of inbound and outbound calls while maintaining professionalism and composure in challenging situations
- Developed a comprehensive knowledge base of products and services, enabling effective upselling and cross-selling opportunities
- Resolved customer complaints with empathy and urgency, resulting in increased customer loyalty and repeat business
Education
Associate’s - Nursing
Bishop State Community College
Mobile, AL08.2025
CCMA - Clinical Certified Medical Assistant
Fortis College
Mobile, AL02-2020
High School Diploma -
Leflore
Mobile, AL05-2016
Skills
- Communication
- Teamwork
- Leadership
- Outstanding communication skills
- Problem resolution
- Active listening
- Empathetic and genuine
Certification
Certified Clinical Medical Assistant, CCMA, Fortis College, 05/21
Timeline
Certified Medical Assistant
Infirmary Health
10.2020 - 03.2021
Certified Nursing Assistant Volunteer
Knollwood Pointe
08.2020 - 10.2020
Customer Service Agent
Lowe’s
03.2020 - 06.2021
Associate’s - Nursing
Bishop State Community College
CCMA - Clinical Certified Medical Assistant
Fortis College
High School Diploma -
Leflore
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