Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Colleen Kindt

Colleen Kindt

Customer Service Associate
Somerdale

Summary

Enthusiastic and motivated individual passionate about customer service. Team player who works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Highly organized, reliable and attentive to customer needs.

Overview

27
27
years of professional experience

Work History

Customer Service Associate

Quint Company
01.2021 - Current

Quint Company is a provider of flexographic printing plates for medical packaging and barcode blister packaging.

  • Deliver exceptional customer service to every customer by leveraging extensive knowledge of products and services, anticipating needs and creating welcoming, positive experience.
  • Processing orders and sending proofs to customers
  • Shipping orders via UPS/Fedex in a high-paced environment
  • Preparation of billing and data entry
  • Filing and stocking office supplies
  • Cross trained in other company areas such as management, press room, and finishing department.

Customer Account Representative

Day One Advertising
11.2013 - 12.2020

Day One Advertising is a company specializing in print and online marketing.

  • Assisted clients with print and internet advertising; scheduled social media posts for Facebook, Instagram, and Google.
  • Responded to Google and Yelp reviews on behalf of clients.
  • Corresponded with account directors and clients to address needs and concerns to their satisfaction.
  • Managed invoices received and commissions owed to clients.
  • Created reports demonstrating clients monthly advertising results using spreadsheets, pivot tables and graphs.

Cafe Manager

Health Haven
10.2010 - 09.2012

Health Haven is a health food store and cafe serving a selection of lunch items.

  • Welcomed customers, processed their orders, and prepared food for Cafe.
  • Ordered, processed and restocked inventory and entered invoices.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.

Additional Experience

Various
07.1998 - 06.2010
  • Elementary Special Education Assistant 09/2008-06/2010
  • Head Day Care Teacher 09/2004-08/2008
  • Teacher's Assistant - Day Care 09/2001-08/2002
  • Customer Service Representative

Kohl's Department Store 03/2000-06/2001

  • Product Manager, Advertising Coordinator

Medco Tool 07/1998-02/2000

Education

Bachelor of Arts - Marketing

Rutgers , The State University of New Jersey
Camden, NJ
05.2001 -

Skills

Customer Centered

undefined

Timeline

Customer Service Associate

Quint Company
01.2021 - Current

Customer Account Representative

Day One Advertising
11.2013 - 12.2020

Cafe Manager

Health Haven
10.2010 - 09.2012

Bachelor of Arts - Marketing

Rutgers , The State University of New Jersey
05.2001 -

Additional Experience

Various
07.1998 - 06.2010
Colleen KindtCustomer Service Associate