Colleen Loretta Hand
Pigtails and Crew Cuts
Moore ,OK
15
years of professional experience
Demonstrated consistent reliability and dedication to patient care. Fostered supportive environments for families experiencing health challenges. Streamlined workplace organization to enhance customer experience and retention.
Work History
Stylist/Team Trainer
6 Years 7 Months- Managed communications between team members, customers and vendors to keep operations efficient and successful.
- Helped managers improve area operations by sharing customer feedback and contributing new ideas.
- Satisfied customers by delivering speedy and expert service for all [Type] needs.
- Collaborated well with team members to carry out daily assignments and achieve team targets.
- Train all new incoming stylists
- Discuss new ways to build the business and make the salon better with manager
Patient Care Technician
6 Months- Assisted nurses with patient care, EKGs, vitals, and glucose monitoring Achieved high levels of patient satisfaction through proactive relationship management. Elevated service quality by fostering strong interpersonal connections with clients. Created a collaborative workplace culture that encouraged teamwork and engagement.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Assisted patients with all needs
- BLS certification
Salon Manager
4 Years 1 Month- Led daily salon operations, ensuring exceptional service quality and customer satisfaction.
- Trained and mentored staff on service techniques and product knowledge.
- Developed scheduling strategies to optimize team performance and client flow.
- Implemented inventory management systems to reduce waste and control costs.
- Fostered a positive work environment, enhancing team morale and productivity.
- Monitored compliance with health and safety regulations, maintaining a safe workplace for clients and staff.
Stylist
4 Years 7 Months- Held friendly conversations with clients to generate repeat customers.
- Determined the best hairstyle with customers based on complexion and face shape.
- Managed side work, including dusting, cleaning, sweeping, and restocking product shelves.
- Followed trends in hairstyles, fashion and makeup to better serve the needs of customers of all ages.
- Kept the work station clean, neat and presentable with regularly sanitized tools.
- Served male customers with clean cuts and shaving services to remove or trim facial hair.
Receptionist
3 Years 4 Months- Answered telephone calls to provide information, take messages and set up appointments.
- Managed incoming and outgoing mail and deliveries to support efficient office operations.
Education
High School Diploma
Certified Nursing Assistant
Skills
Enhanced visitor experiences through warm greetings and assistance.
Streamlined multitasking processes to support team productivity.
Achieved resolution of challenges through proactive problem-solving.
Handled telephone communications efficiently
contributing to a professional environment.
Achieved high standards of accuracy through attention to detail.
Improved file management systems to enhance retrieval and organization.
Timeline
Patient Care Technician
Oklahoma Heart Hospital
09.2025 - 03.2026Read More
Salon Manager
Sport Clips
11.2020 - 12.2024Read More
Stylist/Team Trainer
Pigtails and Crew Cuts
01.2020 - CurrentRead More
Stylist
Great clips
06.2015 - 01.2020Read More
Receptionist
TomKat Trucking llc
01.2012 - 05.2015Read More
Francis Tuttle Technology Center
High School Diploma
Read More
Mednoc Training College
Certified Nursing Assistant
Read More