Colleen Meade
Venice,FL
Summary
Dynamic leader with a proven track record in operations management and team development, notably at High Powered Pizza DBA Dominos. Excelled in cost control, enhancing sales growth, and fostering innovation. Skilled in both strategic oversight and hands-on management, achieving significant improvements in efficiency and customer satisfaction.
Veteran Food Service Manager successful at improving operations through efficiency updates, cost control strategies and profit management optimization. Excellent communication, planning and conflict resolutions skills.
Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style.
Ambitious Manager with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
28
28
years of professional experience
Work History
General Manager of Food Service
High Powered Pizza DBA Dominos
07.2024 - 10.2024
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Tracked food production levels, meal counts, and supply costs.
- Oversaw training of more than [Number] team members.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Reviewed and approved employee schedules and timesheets.
General Manager of Food Service
Quality Fresca DBA Moes Southwest Grille
06.2022 - 07.2024
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Tracked food production levels, meal counts, and supply costs.
- Managed stores in North Port and Port Charlotte until I closed the PC location.
Area Supervisor
Arbys
12.1996 - 05.2006
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Tracked hours and inventory usage, and prepared associated reports.
- Conducted routine inspections to check quality and compliance with established specifications.
- Determined performance benchmarks and completed ongoing evaluation of employee work.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Education
BSW - Social Work
Youngstown State University
Youngstown, OH05-1999
Skills
- Operations Management
- Sales Growth
- Cost Control
- Marketing and Promotions
- Creativity and Innovation
- Team Development
- Portion Control
- Hiring standards
- Purchasing
- Hiring procedures
- Equipment management
- Sales Leadership
Timeline
General Manager of Food Service
High Powered Pizza DBA Dominos
07.2024 - 10.2024
General Manager of Food Service
Quality Fresca DBA Moes Southwest Grille
06.2022 - 07.2024
Area Supervisor
Arbys
12.1996 - 05.2006
BSW - Social Work
Youngstown State University
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