Open To Work
Colleen Molenda
Pittston,PA
Summary
Detail-oriented and personable professional with 20 years of experience in client-facing roles, scheduling, and administrative coordination. Seeking to leverage interpersonal skills and operational expertise in an office administration or customer service role.
Overview
13
13
years of professional experience
Work History
Event Hair Stylist/Makeup Artist
Self-employed
Pittston, Pennsylvania
10.2024 - Current
- Streamlined daily appointment scheduling to maximize efficiency and reduce wait times.
- Maintained accurate client records, ensuring up-to-date service history and contact details.
- Managed client inquiries and special requests with professionalism and discretion.
- Coordinated schedules for bridal mornings, ensuring seamless hair and makeup sessions.
- Schedule and execute trial run appointments, contracts, and deposits.
Master Hairstylist
The Sapphire Spa
Pittston, Pennsylvania
07.2016 - 10.2023
- Consulted with clients to understand their hair care needs and preferences.
- Trained junior stylists on best practices in hair styling and customer service.
- Stayed updated on new hairstyles, techniques, and product lines through ongoing education.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
Artistic Director
The Rye Retreat
Rye, East Sussex, United Kingdom
03.2013 - 06.2016
- Collaborated with artists to curate diverse and engaging workshops and events.
- Facilitated brainstorming sessions to foster innovative ideas within the creative team.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Wyoming Area
Exeter, PennsylvaniaCosmetology -
The Academy of Creative Hair Design
Edwardsville, PennsylvaniaSkills
- Client relations
- Scheduling and calendar management
- Data entry and record keeping
- Inventory and supply management
- Problem-solving and conflict resolution
- Time management and multitasking
- Microsoft Office Suite and Google Workspace
- Attention to detail
- Quick learner
- Customer education
Affiliations
Mental health awareness
Work Preference
Job Search Status
Open to workSalary Range
$45000/yr - $200000/yrTimeline
Event Hair Stylist/Makeup Artist
Self-employed
10.2024 - Current
Master Hairstylist
The Sapphire Spa
07.2016 - 10.2023
Artistic Director
The Rye Retreat
03.2013 - 06.2016
High School Diploma -
Wyoming Area
Cosmetology -
The Academy of Creative Hair Design