COLLEEN M. VINING
Walgreens
Ormond Beach,FL
1
Certification
35
years of professional experience
Client focused professional in search of opportunity to provide the ultimate in client satisfaction.
Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Work History
Beauty Consultant
8 Years- Experience working in a retail sales environment
- Experience proactively selling beauty or cosmetic products and providing customer care.
- Experience demonstrating makeup application and providing makeovers to customers.
- Products Knowledge and brands
- Experience building and maintaining relationships within a team.
Shiseido Counter Manager
4 Years- Responsible for proactively selling beauty and cosmetic products
- Experience demonstrating makeup application and providing makeovers to customers.
- Responsible for ordering supplies and maintaining the proper inventory levels.
- Responsible for increasing sales volume in excess of targeted monthly goals.
Loan Officer
4 Years- Loan Origination in - VA, FHA, conventional, and sub-prime
- Annual sales exceeded 10 million
- DU and LP certified
- Proficient in Byte Loan software and TNC Credit Network
Mortgage Broker & Loan Officer
5 Years- Responsible for loans inception through closing
- Successfully closed loans with fees in excess of $22,000 dollars per month
Director of Marketing
5 Years- Responsible for the development and implementation of all promotional concepts and materials.
- Key member in major redesign effort, for all agents to use in-house title services.
- Successfully increased volume of closed files over 225% in eight-month period
Senior Account Manager & Director of Sales
2 Years- Primary contact between clients, sales team and management ensuring seamless service
- Responsible for soliciting and retaining new clients.
- Primary analyst of all sales and marketing forecasts.
- Strategic and tactical development of all marketing/sales concepts including client image and market comparison.
Telemarketing Manager & Account Rep
5 Years- Developed a telemarketing department while simultaneously maintaining over twelve key accounts.
- Hired telemarketing staff while implementing a training program.
- Generated an increase of 30% in new business over a 12 month period.
Education
Esthetics
Real Estate Broker and Sales License
Loan Officer License Course
Real Estate Sales License
Skills
Over 25 years experience in Account Management
Customer Service
Telemarketing and Sales
Adept at building client relationships for the long term.
Excellent written and interpersonal communication skills
Consistent top achiever in producing highest sales volumes
Proven record of accomplishment in client service.
Highly organized and able to work in fast paced environment.
Skilled at negotiating for optimum client satisfaction.
Expert ability to generate and facilitate and new client accounts.
Certification
Licensed Real estate and mortgage broker.
Licensed esthitican.
Timeline
Beauty Consultant
Walgreens
01.2016 - 01.2024Read More
Shiseido Counter Manager
Nordstroms
01.2010 - 01.2014Read More
Loan Officer
National City Mortgage
01.2006 - 01.2010Read More
Mortgage Broker & Loan Officer
Haywood Mortgage Associates
01.2001 - 01.2006Read More
Director of Marketing
Remax Realty Partners
01.1996 - 01.2001Read More
Senior Account Manager & Director of Sales
Pickar Management Services
01.1994 - 01.1996Read More
Telemarketing Manager & Account Rep
Capital Office Products
01.1989 - 01.1994Read More
Daytona Beach Community College
Real Estate Sales License
Read More
Donahue Fundamentals of Finance
Loan Officer License Course
Read More
Cumbie School of Real Estate
Real Estate Broker and Sales License
Read More
Haywood Community College
Esthetics
Read More