Colleen Sjobeck
Clearwater
Summary
Passionate budtender with expertise in customer education and product knowledge. Committed to fostering a welcoming atmosphere and supporting medical patients with tailored cannabis recommendations.
Overview
3
3
years of professional experience
Work History
Budtender
Flora Farms
09.2024 - 05.2026
- Assisted customers with product selection and provided detailed information on cannabis strains and effects.
- Educated patrons on responsible consumption and compliance with local regulations.
- Maintained cleanliness and organization of dispensary to enhance customer experience.
- Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experiences.
- Collaborated with team members to manage inventory levels and restock products efficiently.
- Engaged in ongoing training to stay updated on industry trends and product knowledge.
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
Budtender
St Pete 420
12.2022 - 09.2024
- Addressed customer inquiries promptly, fostering a welcoming atmosphere within the dispensary.
- Promoted special offers and events to increase customer engagement and sales opportunities.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Read industry publications to maintain knowledge on current and future bud trends.
Education
Associate of Arts - Sales/Business Mgt
Camden County College
Blackwood, NJ05.2002
Skills
- Supporting medical patients
- Product merchandising
- Patience and empathy
- Customer education
- Product knowledge expertise
- Discussing cannabis
- Key holder
- Building rapport
- POS system operation
- THC & CBD products
Timeline
Budtender
Flora Farms
09.2024 - 05.2026
Budtender
St Pete 420
12.2022 - 09.2024
Associate of Arts - Sales/Business Mgt
Camden County College