Colleen Stefano
West Henrietta,NY
Summary
Compassionate Case Aide known for high productivity and efficient completion of tasks. Skilled in client assessment, case management software, and crisis intervention techniques. Excel in communication, empathy, and problem-solving to support clients effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Case Aide
The Open Door Mission
Rochester , NY
10.2024 - Current
- Assisted residents throughout their substance abuse recovery process.
- Completed day-to-day duties accurately and efficiently.
- Worked alongside case managers to assist residents.
- Accompany residents to scheduled gatherings and offsite support groups.
- Facilitate on-site meetings.
Paraprofessional
Boces No 1
Fairport, NY
06.2022 - 05.2025
- Supplied one-on-one attention to each student during group activities.
- Monitored student progress and provided feedback to teachers and parents.
- Supervised students during non-instructional times, including lunch and recess.
- Provided guidance to students in the classroom setting.
- Recorded and maintained accurate student records and progress reports.
- Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
Manager's Assistant
Gateway Natural Health
Penfield, NY
01.2022 - 12.2022
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Organized and scheduled meetings, conferences, travel arrangements, and other administrative activities.
- Handled incoming calls and directed callers to appropriate department or employee.
- Developed and implemented efficient filing systems for all incoming documents.
- Assisted with patient evaluations and created effective treatment plans.
Education
Some College (No Degree) - Nursing
Monroe Community College
Rochester, NYSkills
- Patient assessment
- Effective communication
- Relationship building
- Electronic health records
- Data entry
- Case management
- Crisis intervention
Languages
English
Native/ Bilingual
Spanish
Limited
Certification
- Peer Coaching
- Nutrition - Currently enrolled
References
References available upon request.
Timeline
Case Aide
The Open Door Mission
10.2024 - Current
Paraprofessional
Boces No 1
06.2022 - 05.2025
Manager's Assistant
Gateway Natural Health
01.2022 - 12.2022
Some College (No Degree) - Nursing
Monroe Community College
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