Colleen Sullivan
Colorado Springs,CO
Overview
32
32
years of professional experience
Work History
National Sales Account Manager
EduKit, Inc.
01.2009 - 10.2022
- Wrote and presented sales proposals to school districts nationwide.
- Opened new customers across all states and increased product sales to over $2 million.
- If product offering did not meet customer needs, collaborated with internal resources to redesign to meet both the customer and internal operational needs.
- Performed ongoing evaluation of market dynamics, including state legislation, to identify ideal sales opportunities.
- Managed timelines to promote productivity and meet revenue goals.
- Achieved higher client satisfaction ratings through consistent communication and problem resolution.
National Account Manager
MultiPlan (formerly Private Healthcare Systems)
10.1998 - 04.2002
- Managed relationships with the largest and highest revenue-producing customers.
- Expanded national account portfolio through strategic prospecting and effective sales presentations.
- Evaluated financial performance to determine compliance with sales guarantees.
- Enhanced client retention rates by proactively addressing issues and offering exceptional customer service.
Healthcare Analyst
Beth Israel Deaconess Medical Center
03.1997 - 10.1998
- Reviewed contractual terms and financials of hospital and physician group's insurance contracts.
Account Representative
Travelers Insurance Employee Benefits Division
06.1990 - 02.1997
Education
Master's degree - Public Health
Boston University
Bachelor of Arts - BA - Economics
Boston University
Volunteer Activities
Silver Key Senior Services December 2022 to present
Volunteer weekly at Connections Cafe to serve lunch and socialize with senior citizens.
U.S. Olympic and Paralympic Museum December 2023 to present
Meet and greet guests. Respond to any questions and direct them to appropriate resources.
Engage guests to try sports demonstrations like curling, track, and ski racing.
Multiple Sclerosis Alliance of Southern Colorado April 2023 to present
Assist with fundraising events as needed.
Brookdale Senior Living Center January 2018 - February 2020
Visited residents weekly to offer extra companionship.
Timeline
National Sales Account Manager
EduKit, Inc.
01.2009 - 10.2022
National Account Manager
MultiPlan (formerly Private Healthcare Systems)
10.1998 - 04.2002
Healthcare Analyst
Beth Israel Deaconess Medical Center
03.1997 - 10.1998
Account Representative
Travelers Insurance Employee Benefits Division
06.1990 - 02.1997
Master's degree - Public Health
Boston University
Bachelor of Arts - BA - Economics
Boston University
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