Colleen VanDyne
Front Desk Costumer Service
Zephyrhills,FL
Summary
Dynamic Office Manager at Lorie Rogers LLP with a proven track record in enhancing operational efficiency and delivering exceptional customer service. Expert in scheduling and office administration, I successfully coordinated events and maintained confidentiality, ensuring seamless operations. Adept at managing diverse teams and fostering positive client relations to drive results.
Overview
17
17
years of professional experience
Work History
Office Manager
Lorie Rogers LLP
04.2000 - 08.2003
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Telemarketing Sales Representative
The Performance Group
10.1993 - 06.1995
- Completed daily cold calling and outreach to build sales pipeline.
Special Education Teacher
University of Rochester
09.1986 - 06.1992
- Instructed students with physical and cognitive disabilities.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Served as a mentor to new teachers, sharing best practices in special education instruction and classroom management techniques.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Education
Bachelor of Science - Developmental And Behavior Disorders
SUNY At Brockport
Brockport, NY05-1986
Skills
Customer service
Administrative support
Office management
Data entry
Organizational skills
Office administration
Staff management
Operations management
Scheduling and calendar management
Customer relations
Meeting planning
Scheduling
Timeline
Office Manager
Lorie Rogers LLP
04.2000 - 08.2003
Telemarketing Sales Representative
The Performance Group
10.1993 - 06.1995
Special Education Teacher
University of Rochester
09.1986 - 06.1992
Bachelor of Science - Developmental And Behavior Disorders
SUNY At Brockport