Overview
Work History
Education
Skills
Timeline
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Colleen Whitley

Troy,NY

Overview

6
6
years of professional experience

Work History

Server

Mouzon House
10.2023 - Current
  • Demonstrated strong multitasking skills by managing up to eight tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Barista

Kickstart Cafe
10.2023 - 10.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Head Hostess

Sweet Mimis Cafe
08.2022 - 08.2023
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.

Development and Support Intern

4W Initiative
08.2018 - 05.2019
  • Coordinated outreach programs with student organizations, finding resources to bolster their missions
  • Developed social media and website through use of Wordpress and MailChimp
  • Planned board meetings and campus wide events, for example, the 150-year celebration of graduating women at the University of Wisconsin Madison
  • Provided logistical support to the 4W staff and its network to further efficiency in programming

Education

BBA -

Chulangkorn University
Bangkok Thailand

Bachelor of Science - Business Administration

University of Wisconsin, Madison
Madison, WI
05-2019

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Content Writing
  • Written Communication
  • Social Media and Promotions
  • Report Preparation

Timeline

Server

Mouzon House
10.2023 - Current

Barista

Kickstart Cafe
10.2023 - 10.2024

Head Hostess

Sweet Mimis Cafe
08.2022 - 08.2023

Development and Support Intern

4W Initiative
08.2018 - 05.2019

BBA -

Chulangkorn University

Bachelor of Science - Business Administration

University of Wisconsin, Madison

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Colleen Whitley