COLLEEN TOBIN

• Implemented individualized treatment plans using Applied Behavioral Analysis Therapy to serve patients with diverse needs while maintaining neutrality to support patients despite difficult behavior.
• Observed, monitored and recorded problem behaviors through accurate data collection, while implementing approved programs with 100% accuracy, appropriately and consistently for three patients
• Performed behavioral therapy treatments in patients' homes without direct supervision.

• Scheduled sales appointments for 6 estate planning consultants, coordinated travel times and locations, kept schedule full
• Provided quality customer service to all potential clients, with zero complaints
• Responded to all client inquiries quickly, asking appropriate questions to facilitate resolution
• Promoted and sold company’s product to over 1,000 customers, earning client referrals and loyalty

• Assistant to equine veterinarian with exams, horse handling
• Performed set up and operation of portable X-Ray, ultrasound, shockwave therapy equipment, assisted with equine vaccinations, injections, stem cell therapy, platelet rich plasma therapy, mass removals, castrations, gastro and upper respiratory scoping, stitches and bandaging etc.
• Increased client satisfaction through direct informative communication, verbal and written, establishing long term relations with clientele.
• Consistent and accurate medical record computer entry, increasing overall business efficiency.

Technician/ Work Center Supervisor

• Working knowledge and ability to use oscilloscopes, DMM, frequency counters, and other specialized test equipment
• Scheduled and performed complex periodic maintenance and testing of Fire Control System and associated auxiliary equipment
• Troubleshooting and repair to component level, removed and replaced components to quality standard
• Operated radar and missile systems in defense of ship
• Proficient writing of casualty reports, and parts requests

Training Coordinator

• Provided training in ship combat operations and security to employees, increased qualifications and proficiency to 300 sailors

Clearances/Awards

• Active SECRET security clearance
• Navy and Marine Corps Achievement Medal, four awards in total

• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.