Summary
Work History
Education
Skills
Languages
Timeline
OfficeManager
Collet Ndiema

Collet Ndiema

North Richland Hills,TX

Summary

Dynamic and results-oriented professional with a strong background in instructional and sales roles, notably at Kenya Swimming Enterprise Ltd. Excelled in enhancing customer satisfaction and student confidence, leveraging CPR certification and exceptional patience. Skilled in utilizing swimming equipment and fostering relationships, achieving significant engagement and sales growth.

Work History

Swimming Instructor

Kenya Swimming Enterprise Ltd
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Improved student confidence in water by providing individualized feedback and personalized instruction.
  • Increased class engagement with interactive activities and games focused on various swimming techniques.

Salesperson

Befine Company
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Worked to build relationships with customers and built potential for additional sales.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.

Sales Associate

Kenya Breweries Ltd
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Answered customer questions about sizing, accessories, and merchandise care.

Teacher's Assistant

Tassia Catholic School
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Improved student confidence in water by providing individualized feedback and personalized instruction.
  • Increased class engagement with interactive activities and games focused on various swimming techniques.

Education

Certificate - Swimming Coaching

African School of Coaching
Kenya
03.2017

Human Resources Management - Business Administration And Management

Kenya Institute of Management
Kenya
07.2016

Graduate Certificate - Education

Kaimosi Teacher's College
Kenya
06.2008

Skills

  • CPR certified
  • Patience and empathy
  • Swimming equipment expertise
  • Physical fitness

Languages

English
Full Professional

Timeline

Swimming Instructor

Kenya Swimming Enterprise Ltd

Salesperson

Befine Company

Sales Associate

Kenya Breweries Ltd

Teacher's Assistant

Tassia Catholic School

Certificate - Swimming Coaching

African School of Coaching

Human Resources Management - Business Administration And Management

Kenya Institute of Management

Graduate Certificate - Education

Kaimosi Teacher's College

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Collet Ndiema