Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Collette Bowe

Hartford,WI

Summary

Well-rounded small business manager offers account management, employee management, budgeting and customer relations expertise paired with outstanding leadership and communication abilities. Spirited and hardworking professional with many years of experience growing and stabilizing business. Tech-savvy collaborator with solid foundation of business acumen.

Overview

21
21
years of professional experience

Work History

Business Manager

Reliable Truck & Auto
Hartford, WI
04.2004 - Current
  • Developed and implemented policies and procedures to improve operational efficiency.
  • Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
  • Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
  • Designed strategies for improving the quality of services provided by the organization.
  • Provided training sessions for employees on new software systems used in business operations.
  • Reviewed and maintained contracts with vendors and suppliers to ensure exceptional performance standards.
  • Negotiated pricing agreements with vendors and suppliers based on organizational needs.
  • Managed inventory effectively to ensure operational continuity
  • Communicated with customers and vendors to address issues professionally
  • Delivered precise quotes on repair expenses, labor durations, and parts costs to clients
  • Maintained records of customer interactions and transactions.
  • Prepared invoices for services rendered and collected payments from customers.
  • Established strong customer loyalty through outstanding service
  • Maintained accurate records of employee attendance, leave balances and tax information.
  • Utilized computer programs such as Microsoft Office, Outlook, Salesforce, and other software applications.

Education

Associate of Arts - Business Administration And Management

Moraine Park Technical College
Fond Du Lac, WI
08-2004

Skills

  • Business Development
  • Employee Management
  • Operations Management
  • Partnership Development
  • Client Relationship Management
  • Customer Service
  • Logistics Management
  • Financial Administration
  • Retail Operations Management
  • Business Administration
  • Decision-Making
  • Sales and Marketing

Affiliations

  • Founder, Board Member, and Operations Manager for Non-Profit animal rescue organization Lucky Clover Rescue, Inc. (www.luckycloverrescue.org)
  • Volunteer for Non-Profit animal rescue organization Adopt-A-Husky Inc.

Timeline

Business Manager

Reliable Truck & Auto
04.2004 - Current

Associate of Arts - Business Administration And Management

Moraine Park Technical College
Collette Bowe