Summary
Overview
Work History
Education
Skills
Timeline
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Collette Davis

Palm Coast,FL

Summary

Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

6
6
years of professional experience

Work History

Admissions Specialist

Penn Foster
12.2020 - 06.2022
  • Assisted applicants with admissions packet and served as point of contact throughout admissions process.
  • Answered phones, called prospects and handled initial email contacts for applicants to many different programs.
  • Communicated with students to explain application process and answer questions.
  • Reviewed and verified data on all submitted documentation
  • Completed admissions duties with timeliness and accuracy.

Sales Associate

Badcock Home Furniture
02.2019 - 11.2020
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Led sales team to exceed quarterly sales goals.

Dillards Sales associate| Beauty consultant

Estée Lauder
04.2018 - 11.2018
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Lead

Old Navy
05.2016 - 04.2018
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Education

High School Diploma -

Flagler Palm Coast High School
Palm Coast, Florida
05.2012

Skills

  • Staff Leadership and Direction
  • Clerical Support
  • Office Operations
  • Call Center Operations
  • Time Management
  • Continuous Improvements
  • Positive and Constructive Feedback
  • Flexible and Adaptable

Timeline

Admissions Specialist

Penn Foster
12.2020 - 06.2022

Sales Associate

Badcock Home Furniture
02.2019 - 11.2020

Dillards Sales associate| Beauty consultant

Estée Lauder
04.2018 - 11.2018

Lead

Old Navy
05.2016 - 04.2018

High School Diploma -

Flagler Palm Coast High School

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Collette Davis