Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Annual Evaluation Certificate
Hi, I’m

Collin Gravesandy

Rochester,New York
Collin Gravesandy

Summary

Dynamic and results-driven professional with experience at Transdev Transportation Services as a Dispatcher. Expert in dispatch software and route planning, ensuring timely service and operational efficiency. Proven ability to adapt under pressure, demonstrating strong decision-making and customer service skills to enhance overall service delivery.

Professional with proven background in logistics and transportation management, driving operational efficiency and timely deliveries. Known for fostering team collaboration and reliability, adapting to changing demands seamlessly. Expertise in route planning, customer service, and multitasking under pressure.

Overview

21
years of professional experience
1
Certification

Work History

Transdev Transportation Services

Dispatcher
07.2007 - Current

Job overview

  • Learned and utilized dispatch software to track vehicle locations and optimize delivery routes.
  • Assisted in maintaining communication between drivers and customers to ensure timely service.
  • Supported the scheduling of deliveries, maximizing efficiency for operational workflow.
  • Adapted quickly to changes in schedules and priorities, demonstrating flexibility in high-pressure situations.

First Student Transportation

Bus Driver
12.2004 - Current

Job overview

  • Operated transit vehicles safely, adhering to all traffic regulations and company policies.
  • Ensured passenger safety through regular vehicle inspections and maintenance checks.
  • Assisted passengers with disabilities, providing support during boarding and disembarking processes.
  • Managed schedules effectively, optimizing routes to enhance punctuality and service reliability.
  • Communicated clearly with dispatch to report issues and receive real-time updates on route changes.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.

Education

Bryant & Stratton College
NY

from Electronics

University Overview

  • Dean's List [Semester and Year]
  • Extracurricular Activities: [Activity]
  • [Number] GPA

Educatiomal Opportunity Cener
Rochester, NY

GED
06-1992

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Attention to detail
  • Dispatch software
  • Stress tolerance
  • Time management
  • Dispatching procedures
  • Problem-solving
  • Customer relations
  • Updating logs
  • Route planning
  • Schedule management
  • Customer relationship management
  • Routing orders
  • Dispatching field personnel
  • Incident reporting
  • Conflict resolution
  • Multitasking and organization
  • Verbal and written communication
  • Map reading
  • Record keeping

Accomplishments

  • Documented and resolved issues with buses being off schedule which led to communication with the University Transportation Office to correct prob;lems.
  • Supervised team of 60 + Bus Drvers staff members.

Affiliations

  • Boy Scouts
  • Camp Smile( Children Who Are Visually Impaired)

Certification

  • Licensed CDL - Twenty One Years
  • Performance Evaluation Training - Annually

Timeline

Dispatcher

Transdev Transportation Services
07.2007 - Current

Bus Driver

First Student Transportation
12.2004 - Current

Bryant & Stratton College

from Electronics

Educatiomal Opportunity Cener

GED

Annual Evaluation Certificate

Dispatchers are periodically evaluated on job performance during the year. There are tests that we have to take online which we are awarded

Certificates if we pass them successfully!

Similar Profiles

CREATE PROFILE