Collin Headley
Omaha,NE
Summary
Experienced automotive professional with over 7 years in the industry, with a strong background. Starting as a lot porter all the way to F&I manager and Sales Manager. Proven ability to support dealership operations from the ground up, deliver exceptional customer service, and drive revenue through effective sales and F&I solutions. Skilled in building relationships, managing high-volume workflows, and closing deals with integrity and efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Internet and Sales Manager
Edwards Auto Group
10.2025 - 01.2026
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Account Manager
Shiftly Auto
04.2025 - 10.2025
- Set and achieved company defined sales goals.
- Contributed to team objectives in fast-paced environment.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Built relationships with customers and community to promote long term business growth.
Sales Associate
Superior Honda of Omaha
07.2024 - 04.2025
- Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
- Adapted quickly to new technologies/systems adopted by the dealership for a more seamless sales experience.
- Raised survey scores by creating a friendly, fun, and comfortable experience.
- Followed-up on hot Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
F&I Manager
Edwards CDJR of Omaha
02.2023 - 07.2024
- Worked hand and hand with management and sales team to resolve any issues that arose during the sales process. Ensuring seamless transactions for customers.
- Improved CSI by entitling efficient process, also by making transactions transparent.
- Consistently met and exceeded profit goals. Making the dealership more profitable.
- Trained sales staff to help them be better salesmen, and strived to inspire sales staff to work to get to finance.
- Ensuring that all deals that are done in house are sent to the bank efficiently to make sure we can keep cash flow in order.
- Maintained a PRU of $1,700 with a VSC rate of 65%
- Completed a average of 100 deals a month.
Automotive Sales Consultant
Baxter CDJR of Omaha / Edwards CDJR of Omaha
07.2020 - 02.2023
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
Auto Detailer
Baxter CDJR of Omaha
08.2019 - 07.2020
- Detailed vehicles daily for the dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring every vehicle was detailed efficiently and safely
- Cleaned upholstery, carpet and other surfaces by using cleaning agents, applicators and cleaning devices.
- Buffed vehicles body panels and blemishes in the paint to make sure they looked brand new
Service Lot Porter
Baxter CDJR of Omaha
11.2018 - 08.2019
- Increased efficiency in vehicle movement, effectively managing keys.
- Communicated with service team and other staff to assist customers.
- Ensured timely delivery of vehicles to customers by coordinating with the technicians and advisors.
Education
Finance And Insurance Manager Compliance - Finance And Insurance
Dealer Alliance
Dallas07.2023
High School Diploma -
Millard North High School
Omaha05.2018
Skills
- CRM Fluidity
- Motivational skills
- Sales process
- Sales tracking
- Sales team training
- Staff management
Certification
COMPTIA A+
Timeline
Internet and Sales Manager
Edwards Auto Group
10.2025 - 01.2026
Account Manager
Shiftly Auto
04.2025 - 10.2025
Sales Associate
Superior Honda of Omaha
07.2024 - 04.2025
F&I Manager
Edwards CDJR of Omaha
02.2023 - 07.2024
Automotive Sales Consultant
Baxter CDJR of Omaha / Edwards CDJR of Omaha
07.2020 - 02.2023
Auto Detailer
Baxter CDJR of Omaha
08.2019 - 07.2020
Service Lot Porter
Baxter CDJR of Omaha
11.2018 - 08.2019
High School Diploma -
Millard North High School
Finance And Insurance Manager Compliance - Finance And Insurance
Dealer Alliance
Car enthusiast
Was born into a car family, was not a big fan of cars until I was around 12 years old and fell in love with a GTO Judge. Since then I have picked up the car genes from my dad and grandpa. At the moment I have 2 leisure cars, one being a 1999 Pontiac Trans Am and one being a 2009 Cadillac CTS V.