Summary
Overview
Work History
Education
Skills
Timeline
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COLLIN HEMANN

Urbandale,Iowa

Summary

Strategically-focused logistics professional with experience in supply chain operations and account management. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and client satisfaction.

Overview

8
8
years of professional experience

Work History

Senior Logistics Account Manager

Worldwide Logistics
Urbandale, IA
05.2023 - Current
  • Lead a team of 5 account managers, overseeing day-to-day operations and performance.
  • Analyze industry news, regulations, and best practices to provide valuable insights to clients.
  • Actively engage in fraud prevention to ensure company and customer protection.
  • Conduct team meetings and one-on-ones to track progress, address challenges, and present feedback.
  • Assure customer satisfaction as a means for continued partnership and opportunities for growth.

Logistics Account Manager

Worldwide Logistics
Urbandale, IA
01.2022 - 05.2023
  • Built and maintained relationships with customers and carriers
  • Applied negotiation skills to service customer freight
  • Tracked inbound and outbound shipments to ensure on-time delivery
  • Scheduled pick up and drop off appointments in accordance with date compliances

Competitions Coordinator

Iowa Soccer Association
Des Moines, IA
08.2018 - 12.2021
  • Executed all facets of youth recreational soccer leagues and tournaments
  • Communicated league and event information to club administrators, coaches, and parents
  • Developed annual budgets and handled payables/receivables
  • Created new adult soccer programs to grow opportunities for new and existing members

Member Services Administrator

Iowa Soccer Association
Des Moines, IA
04.2017 - 08.2018
  • Coordinated administrative responsibilities for Olympic Development Program
  • Supported administrators and coaches of member clubs
  • Assisted with adult registration, rostering, compliance, and insurance
  • Processed invoices for events and tournaments

Education

Bachelor of Arts - Sports Administration

Simpson College
Indianola, IA
04.2017

Skills

  • Logistics coordination
  • Risk management
  • Data analysis
  • Adaptability
  • Conflict resolution
  • Customer relationship management

Timeline

Senior Logistics Account Manager

Worldwide Logistics
05.2023 - Current

Logistics Account Manager

Worldwide Logistics
01.2022 - 05.2023

Competitions Coordinator

Iowa Soccer Association
08.2018 - 12.2021

Member Services Administrator

Iowa Soccer Association
04.2017 - 08.2018

Bachelor of Arts - Sports Administration

Simpson College

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COLLIN HEMANN