COLLIN MARTZ
MANDAN
Summary
IT professional with extensive experience in cybersecurity, software development, and helpdesk support. Demonstrates strong skills in network administration, project management, and team collaboration, backed by a Top Secret clearance with SCI access. Committed to enhancing system security and efficiency through innovative solutions and a focus on detail.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Technical Services Specialist
Workforce Safety & Insurance
05.2022 - Current
- Manage cybersecurity tools, enhance system security, and ensure data protection.
- Develop software and database solutions, performing system analyses to improve efficiency and reduce downtime.
- Analyzed system issues, implementing solutions to enhance operational efficiency and reduce downtime.
- Deliver technical support for complex applications and maintain hardware/software infrastructure.
- Lead initiatives to improve data retention, reporting, and training processes.
Cyber Systems Operations
ND Air National Guard
07.2019 - Current
- Maintain computer and phone systems, ensuring seamless operations and connectivity.
- Manage user accounts, enhancing security and access efficiency.
- Optimize network infrastructure, improving data flow and reliability.
- Enhance communication and problem-solving skills, fostering teamwork and responsibility.
- Worked effectively in fast-paced environments.
Universal Banker I
Starion Bank
01.2022 - 05.2022
- Facilitated customer transactions, enhancing service efficiency and accuracy.
- Processed loan payments, ensuring timely and precise handling.
- Collaborated with team to improve communication and customer satisfaction.
- Utilized problem-solving skills to address and resolve customer inquiries.
- Contributed to a positive banking experience, increasing customer loyalty.
IT Co-Op
Doosan Digital Innovation America
05.2021 - 12.2021
- Managed hardware troubleshooting, ensuring optimal performance and reduced downtime.
- Executed computer and printer maintenance, enhancing system reliability and user satisfaction.
- Streamlined help desk operations, improving response times and support quality.
- Implemented hardware deployment strategies, facilitating seamless technology integration.
- Enhanced communication and problem-solving skills, contributing to effective team collaboration.
Education
Masters of Business Administration - Public Administration
University of Mary
Bismarck, ND04.2024
Bachelor's Degree of Science - IT Management
University of Mary
Bismarck, ND12.2022
High School Diploma - With Honors
Ashley Public School
Ashley, ND05.2019
Skills
- Information Security
- Software/Database Development
- Hardware Troubleshooting
- Network Administration
- Account Management
- Project Management
- Communication
- Problem Solving
- Leadership
- Team Collaboration
Certification
- SECURITY ANALYTICS PROFESSIONAL (SECURITY+ & CYSA+) CompTIA Jul 2022 - Jul 2028
- CYSA+ CompTIA Jul 2022 - Jul 2028
- SECURITY+ CompTIA Sep 2020 - Jul 2028
- CYBERDEFENSE PRO TestOut Apr 2022
- NETWORK PRO TestOut Oct 2021
- SERVER PRO TestOut Apr 2021
CERTIFICATION VALIDATION
CompTIA
Copy the Codes and Open the Links Below
Http://verify.CompTIA.org
- Security+: 3ZJ8494HQ3EQQG5J
- CySA+: 1K3HSHC5BMFQQ4K0
TestOut
Https://certification.testout.com/
- CyberDefense Pro: 6-1C6-MGKPT
- Network Pro: 6-1C6-FGMH8
- Server Pro: 6-1C6-B5K67
ADDITIONAL INFORMATION
- Top Secret with SCI access based on single scope background investigation completed by Defense Security Service/Office of Personnel Management
Timeline
Technical Services Specialist
Workforce Safety & Insurance
05.2022 - Current
Universal Banker I
Starion Bank
01.2022 - 05.2022
IT Co-Op
Doosan Digital Innovation America
05.2021 - 12.2021
Cyber Systems Operations
ND Air National Guard
07.2019 - Current
Bachelor's Degree of Science - IT Management
University of Mary
High School Diploma - With Honors
Ashley Public School
Masters of Business Administration - Public Administration
University of Mary