COLLIN RAMSDELL
Burlington,IA
Summary
Results-oriented Life Insurance Agent with 15+ years of experience in sales, customer service, and team collaboration. Dedicated to building relationships and understanding customer needs through exceptional active listening and communication skills. Able to drive sales and engage customers effectively.
Overview
18
18
years of professional experience
Work History
Agent
Amplify
Remote, IA
04.2024 - Current
- Assisted customers in selecting the right life insurance coverage for their needs.
- Provided personalized service to clients by phone, email, or in-person Zoom meetings.
- Maintained records of client information, including policies and payment history.
- Resolved customer issues in a timely manner while providing excellent customer service.
- Calculated premiums and established payment methods.
Account Executive
Accuquote Life Insurance
Miami, FL
08.2022 - 04.2024
- Explained coverage options to potential policyholders, answering questions or concerns.
- Exceeded company sales goals for new policies.
- Provided leadership and training for new agents regarding industry best practices and company policies.
- Exceeded assigned sales and retention targets each quarter by upselling insurance products.
Life Insurance Agent
Policygenius
New York, NY
05.2021 - 06.2022
- Contacted policyholders to explain policies, analyze insurance options and suggest changes and additions to policies.
- Developed appropriate quotes based on risk information.
- Conducted accurate and thorough risk selection with proper classification of insureds.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Life and Health Advisor
SelectQuote
West Des Moines, IA
06.2019 - 05.2021
- Explained advantages, disadvantages and features of policies to promote sales of Medicare plans
- Responded to inquiries and explained product features and service advantages to potential customers
- Sold life insurance policies via telephone and assisted other agents with underwriting
- Upsold products to policyholders and potential new clients.
Sales Associate
Sherwin-Williams Paint Store
Burlington, IA
01.2012 - 05.2019
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
Military Police Officer
United States Army
Davenport, IA
04.2007 - 10.2015
- Provided physical security and law enforcement services to military personnel, facilities, and resources.
- Supervised various military police activities such as patrol operations, traffic control points, and special events.
- Performed duties in adherence to all necessary legal requirements at both state and federal levels.
- Exemplified professionalism while representing the US Army and interacting with individuals in public settings.
Education
Associate of Arts -
Southeastern Community College
West Burlington, IA05.2014
High School Diploma -
West Burlington High School
West Burlington, IA05.2005
Skills
- Leadership
- Adaptability
- Active Listening
- Product knowledge
- Upselling strategies
- Product Knowledge
- Strong interpersonal skills
- Sales professional
References
References available upon request.
Timeline
Agent
Amplify
04.2024 - Current
Account Executive
Accuquote Life Insurance
08.2022 - 04.2024
Life Insurance Agent
Policygenius
05.2021 - 06.2022
Life and Health Advisor
SelectQuote
06.2019 - 05.2021
Sales Associate
Sherwin-Williams Paint Store
01.2012 - 05.2019
Military Police Officer
United States Army
04.2007 - 10.2015
Associate of Arts -
Southeastern Community College
High School Diploma -
West Burlington High School
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