Collin Robertson
Huntington Beach,CA
Summary
Reliable Shift Leader with 7 years in the service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers and clients.
Overview
8
8
years of professional experience
Work History
SHIFT SUPERVISOR
Starbucks
10.2017 - Current
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
CASHIER
Surf City Store
08.2016 - 10.2017
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
SOUND TECHNICIAN
Huntington Beach Church
01.2016 - Current
- Mixed and mastered vocal arrangements and music compositions for weekly services.
- Controlled microphones, sound levels and outputs to produce high-quality tracks for variety of speakers and musicians.
- Assisted in post-production editing tasks, contributing to polished final products.
- Trained new team members in proper use of audio equipment, fostering an environment of collaboration and growth among colleagues.
Education
Bachelor of Arts - Communications And Media Studies
Arizona State University
Phoenix, AZ12.2023
High School Diploma -
HUNTINGTON BEACH HIGH
Huntington Beach, CA06.2017
Skills
- Cash Handling
- Quality Assurance
- Project Management
- Business Administration
- Safety Management
- Incidents management
- Scheduling Coordination
- Computer Skills
Timeline
SHIFT SUPERVISOR
Starbucks
10.2017 - Current
CASHIER
Surf City Store
08.2016 - 10.2017
SOUND TECHNICIAN
Huntington Beach Church
01.2016 - Current
Bachelor of Arts - Communications And Media Studies
Arizona State University
High School Diploma -
HUNTINGTON BEACH HIGH
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