Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience with web design, database management, troubleshooting, effective communication and team collaboration.
Overview
6
6
years of professional experience
Work History
Owner
Card Software
Louisville, Kentucky
07.2023 - Current
Developed software solutions for international textile companies.
Managed project timelines and resources to ensure efficient workflow.
Developed support documentation for common issues and troubleshooting steps.
Developed forward-thinking solutions to expected technical issues.
Assisted with troubleshooting hardware, software, and network related issues.
Provided remote assistance when necessary using various tools and technologies.
Documented technical procedures for both internal staff and customers use.
Graduate Assistant Coach
University Of Louisville Athletics
Louisville, KY
08.2023 - 12.2025
Worked with coaches and trainers to understand and implement improvement strategies.
Followed instructions from coaches to execute consistent and effective results.
Analyzed game footage to identify player performance and improvement areas.
Created instructional materials such as playbooks or video tutorials for use during team practices.
Analyzed post-game data from previous contests to identify areas needing improvement or further development.
Developed scouting reports on upcoming opponents based on film study and analysis of statistical trends.
Provided individual instruction during practices to help players develop specific skills and techniques.
Maintained accurate records of team statistics, including individual player stats.
App Developer
University Of Louisville IDD
Louisville, KY
05.2021 - 05.2024
Delivered customized solutions tailored to client needs, exceeding expectations in both quality and functionality.
Reduced development time by implementing agile methodologies and streamlined processes.
Conducted thorough testing and debugging for error-free app launches and updates.
Consistently met project deadlines, ensuring timely delivery of high-quality applications.
Mentored junior developers on best practices, fostering a collaborative team environment that promoted innovation.
Maintained up-to-date knowledge of emerging technologies, trends, and best practices in the industry for continuous improvement of skillset.
Collaborated with cross-functional teams to ensure seamless integration of new features and enhancements.
Provided technical support for hardware and software issues across multiple departments.
Resolved user inquiries via phone, email, and in-person interactions effectively.
Collaborated with IT team to implement system upgrades and enhancements efficiently.
Maintenance Technician
Will County
Joliet, IL
05.2020 - 12.2022
Operated tools and machinery for various repair tasks.
Worked closely with engineering team to develop innovative solutions for existing problems.
Collaborated with team members to complete maintenance projects efficiently.
Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
Education
MBA -
University of Louisville
Louisville, KY
08-2025
Bachelor of Science - Computer Engineering
University of Louisville
Louisville, KY
05.2024
Skills
Microsoft Access Suite
JSON
HTML/HTML5
MySQL
Data Analysis
VLC
Adobe Premiere
Pinnacle
Effective Communication among diverse audiences
Strategic Thinking
Problem-solving abilities
Teamwork and Collaboration
Creativity
Time Management
Leadership Experience
Captain and President, 08/21, Present, Club Volleyball, Louisville, KY, Captain and President for 2 years., Effectively communicated with a diverse group of athletes, coaches and game officials., Organized travel accommodations for team and administration details for local and national tournaments., Generated fundraiser opportunities to supplement team travel and tournament fees., Exhibited excellent teamwork and a strong work ethic by promoting camaraderie.