Professional Summary
Overview
Work History
Education
Skills
Timeline

Collin Snyder

Howl At The Moon Mechanicals
North Hudson,NY
2027
years of professional experience

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Work History

Customer Service Representative

3 Months
Howl At The Moon Mechanicals | 08.2026 - Current
  • Responded to customer inquiries by phone, with accurate product and service information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Procurement Specialist

3 Months
Howl At The Moon Mechanicals | 08.2026 - Current
  • Processed purchase orders and verified requisitions for accuracy across procurement workflows.
  • Coordinated vendor communications to confirm pricing, lead times, and delivery schedules.

Sterile Processing Technician

11 Months
Wellspan Ephrata Community Hospital | 09.2025 - 08.2026
  • Cleaned, disinfected, and sterilized surgical instruments following infection control standards and manufacturer instructions.
  • Inspected instrument sets for damage, cleanliness, and functionality before assembly for operating room use.
  • Managed instrument tracking workflows using sterile processing systems to support accurate inventory control.

Logistics & Distribution Technician

10 Months
Wellspan Ephrata Community Hospital | 11.2024 - 09.2025
  • Delivered medical supplies to nursing units, maintaining organized stock and timely replenishment across hospital departments.
  • Received, sorted, and distributed incoming shipments while verifying items against packing slips for accuracy.
  • Monitored inventory levels and reported shortages to prevent delays in essential supply availability.]

Retail Associate

9 Months
Ace Hardware | 04.2024 - 01.2025
  • Assisted customers with product selection, store navigation, and basic project advice.
  • Operated point-of-sale system to process purchases, returns, and exchanges accurately.
  • Restocked merchandise, organized shelves, and maintained clean, shopper-ready aisles.
  • Received shipments, verified product counts, and labeled incoming inventory.

Purchaser

Paul B Hardware | 2021 - 06.2023
  • Processed purchase orders and maintained accurate procurement records for inventory replenishment.
  • Communicated with vendors to confirm pricing, availability, and delivery schedules.
  • Reviewed stock levels and initiated orders to prevent supply shortages.

Retail Associate

7 Years 4 Months
Paul B Hardware | 07.2019 - 2021
  • Followed store procedures for pricing, safety, and loss prevention compliance.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.

Education

High School Diploma

Ephrata High School | Ephrata, PA | 06.2021

Skills

Customer service
Critical thinking
Data entry
Customer relations
Conflict resolution

Timeline

Customer Service Representative

Howl At The Moon Mechanicals
08.2026 - CurrentRead More

Procurement Specialist

Howl At The Moon Mechanicals
08.2026 - CurrentRead More

Sterile Processing Technician

Wellspan Ephrata Community Hospital
09.2025 - 08.2026Read More

Logistics & Distribution Technician

Wellspan Ephrata Community Hospital
11.2024 - 09.2025Read More

Retail Associate

Ace Hardware
04.2024 - 01.2025Read More

Retail Associate

Paul B Hardware
07.2019 - 2021Read More

Purchaser

Paul B Hardware
2021 - 06.2023Read More

Ephrata High School

High School Diploma
Read More
Collin Snyder