Summary
Overview
Work History
Education
Skills
Timeline
Generic

Collin Stubbs

Kathleen,GA

Summary

Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.

Overview

3
3
years of professional experience

Work History

Sales Associate

AutoZone
08.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Commercial Truck Driver

AutoZone
08.2022 - Current
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Demonstrated commitment to safety regulations by consistently updating knowledge on changes in legislation, policies, or guidelines affecting trucking operations.
  • Coordinated effectively with shippers, receivers, brokers, or other relevant stakeholders to ensure smooth logistics handling during each trip.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Participated in ongoing training opportunities for personal growth and development as a driver within the industry.
  • Collaborated with dispatchers to optimize routes, addressing any issues or delays promptly for maximum efficiency.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Obtained receipts or signatures for delivered goods and collected payment for services when required

Sales Representative

Cricket Wireless
09.2021 - 06.2022
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Trained and mentored new sales representatives.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Education

High School Diploma -

Veterans High School
Kathleen, GA
05.2021

Skills

  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Interpersonal communication skills
  • Sales expertise
  • Product and service knowledge
  • Sales closing
  • Sales strategy development
  • Complex Problem-Solving
  • Product and Service Sales
  • Customer Retention
  • Client Service
  • Negotiation Tactics
  • Upselling and Cross Selling
  • Objection handling
  • Customer Needs Assessment

Timeline

Sales Associate

AutoZone
08.2022 - Current

Commercial Truck Driver

AutoZone
08.2022 - Current

Sales Representative

Cricket Wireless
09.2021 - 06.2022

High School Diploma -

Veterans High School

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Collin Stubbs