Collin Trumpler
Scarborough,ME
Summary
Dynamic Retail Manager with a proven track record at Tractor Supply Company, excelling in customer service and team leadership. Enhanced store operations through effective merchandising and proactive problem-solving, resulting in improved customer satisfaction. Skilled in facility operations and team management, consistently delivering high-quality results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Retail Manager
Tractor Supply Company
442 U.S Route 1
06.2024 - Current
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Collaborated closely with other managers to exchange best practices in retail operations management and drive continuous improvement across the organization.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
- Contributed to loss prevention efforts by diligently monitoring high-value items and reporting any potential issues or discrepancies promptly.
Vehicle Detailer
Sparkle Clean Carwash
285 Rt 1, Scarborough, ME
08.2017 - 08.2021
- Increased team efficiency by assisting colleagues on larger or more complex detailing jobs when necessary.
- Delivered timely service by completing vehicle detailing tasks within established deadlines.
- Adhered strictly to company policies regarding cleanliness standards, resulting in consistently positive feedback from both management and clients alike.
- Ensured client satisfaction with high-quality workmanship in all aspects of interior and exterior cleaning.
- Contributed to a positive workplace culture through teamwork, communication, and consistent reliability.
Education
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UT03-2026
Skills
- Team leadership
- Merchandising oversight
- Customer service
- Time management
- Cash management
- Store operations
- Inventory control
- Event planning
- Profit and loss analysis
- Problem-solving
- Decision-making
- Programming
Timeline
Retail Manager
Tractor Supply Company
06.2024 - Current
Vehicle Detailer
Sparkle Clean Carwash
08.2017 - 08.2021
Bachelor of Science - Business Management
Western Governors University