Collins Rush
New York,NY
Summary
Enthusiastic, friendly, and knowledgeable with experience in customer service, teaching, editing, and marketing. A hard-working, positive team player with strong interpersonal and conflict resolution skills and a passion for building and growing relationships. Proficient in photo editing in Lightroom, with an extensive knowledge of social media marketing strategy, online engagement, and Instagram business tools.
Overview
8
8
years of professional experience
Work History
Waiter/Host
Pinch Food Design
10.2023 - Current
- Provide high quality service in a variety of environments such as corporate events, weddings, and private parties
- Work synergistically with teams ranging from 5-75 people at a time
- Employ flexibility, quick thinking, and leadership skills as Team Lead for large events
Sales Associate
Paper Source
10.2023 - Current
- Welcome customers into the store and inform them of daily deals
- Operate POS system swiftly and efficiently during high volume hours
- Maintain store appearance through merchandising and following visual guidelines
- Provide professional and seamless gift-wrapping services to customers
- Improve store membership numbers by successfully encouraging multiple customers to enroll daily
Front Desk Associate
Pearl Studios
02.2023 - 09.2023
- Created a welcoming environment for guests and clients as first point of contact
- Worked swiftly, positively, and in an organized fashion in a fast-paced environment
- Handled phone communications, assist clients with scheduling, and operate POS system for billing and sales
Welcome Team Member
TMPL
01.2022 - 05.2022
- Provided excellent front desk service by courteously greeting and checking in members, as well as handling phone communications
- Assisted with membership duties such as providing informative tours, email communications, building member profiles, and updating membership status
- Cheerfully and tactfully handled member concerns and complaints
Director of Community Management
BIG MOOD Marketing
07.2020 - 09.2021
- Managed social media accounts for multiple brands and high-profile, verified clients
- Monitored audience engagement on posts across platforms and answered thousands of direct messages
- Assisted with content planning and creation
- Worked on developing several brand websites and was solely responsible for writing copy for luxury products
Brand Ambassador
Hint, Inc.
10.2019 - 08.2021
- Promoted brand through organic content on personal social media
- Created exciting and unique content for official brand advertisements
- Engaged with consumers to increase brand interest and awareness both online and in person at events
Guest Services Representative
Nothing Bundt Cakes
11.2019 - 03.2020
- Created a warm, welcoming environment in which to serve the guests both in person and by phone
- Maintained a current and complete knowledge of products, pricing, and promotions
- Suggested creative solutions and add-ons to guests with walk in orders
- Operated and balanced the POS system with accuracy and efficiency
Substitute Dance Teacher & Summer Camp Teacher
The Acting Studio
12.2016 - 05.2019
- Designed and implemented weekly schedule for summer dance camps for elementary through high school students
- Maintained accurate program records, including incident reports, logs, and daily attendance reports
Education
Bachelor of Fine Arts - Musical Theatre
Texas Christian University (TCU)
Fort Worth, TX06.2020
Skills
- Marketing and Promotion
- Energetic
- Organized
- Proficient computer skills
- Adept in Social Media
- Photo editing
- Teaching
- Counseling
Activities
- TCU Chancellor's Scholarship recipient
- APO Honors Fraternity (Membership Officer)
- Performer for Broadway Cares/Equity Fights Aids fundraisers
Timeline
Waiter/Host
Pinch Food Design
10.2023 - Current
Sales Associate
Paper Source
10.2023 - Current
Front Desk Associate
Pearl Studios
02.2023 - 09.2023
Welcome Team Member
TMPL
01.2022 - 05.2022
Director of Community Management
BIG MOOD Marketing
07.2020 - 09.2021
Guest Services Representative
Nothing Bundt Cakes
11.2019 - 03.2020
Brand Ambassador
Hint, Inc.
10.2019 - 08.2021
Substitute Dance Teacher & Summer Camp Teacher
The Acting Studio
12.2016 - 05.2019
Bachelor of Fine Arts - Musical Theatre
Texas Christian University (TCU)
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