Colman Halstead
Burlington,VT
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Champlain Valley Dinner Train. Proven ability to enhance guest experiences through effective communication and leadership, while maintaining high cleanliness standards and managing high-volume dining environments. Adept at cash handling and team collaboration to drive success.
Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Champlain Valley Dinner Train
Burlington, VT
06.2025 - 11.2025
- Served a luxury three course meal for everyday customers, private business event, and weddings.
- Provided exceptional customer service in high-paced dining environment.
- Assisted in menu presentations and offered recommendations to enhance guest experience.
- Managed food and beverage orders accurately, ensuring timely delivery to tables.
- Collaborated with kitchen staff to accommodate special dietary requests efficiently.
- Lead special customer packages providing specialty drinks, deserts, and celebration packages.
Crew Member
Chipotle
Burlington, VT
02.2025 - 06.2025
- Prepared food items according to company standards, ensuring consistency and quality.
- Maintained cleanliness and organization of workstations, following health and safety protocols.
- Assisted in training new crew members on operational procedures and customer service techniques.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
Lacrosse Referee
Northland Lacrosse
Minneapolis, MN
01.2023 - 05.2024
- Officiated lacrosse games, ensuring adherence to rules and regulations.
- Communicated effectively with players and coaches to resolve disputes.
- Maintained game flow by managing time and enforcing penalties consistently.
- Assessed player safety and addressed on-field injuries promptly.
Barista/Ice Cream Server/Baker/Delivery Driver
MN Nice Cream
Minneapolis, MN
05.2022 - 08.2023
- Prepared and served high-quality beverages according to customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient service.
- Operated espresso machines and grinders with proficiency to deliver consistent product quality.
- Assisted in inventory management by tracking supplies and notifying management of shortages.
- Fulfilled custom ice cream and sandwich orders.
- Baked Ice cream cones.
- Company shopped for ingredients.
- Delivered and Picked up ice cream mixes.
- Worked at different stores when needed.
Sales Associate
Dicks Sporting Goods
Minneapolis, MN
08.2021 - 03.2022
- Engaged customers with product knowledge to enhance shopping experience.
- Assisted in inventory management, ensuring stock accuracy and availability.
- Processed transactions efficiently, maintaining a high level of customer satisfaction.
- Trained new associates on sales techniques and store policies to drive team performance.
Education
BBA - Business Administration And Management
University of Vermont
Burlington, VT05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Leadership
- Hospitality service expertise
- Cleanliness standards
- High volume dining
- Team collaboration
- Sales techniques
Timeline
Server
Champlain Valley Dinner Train
06.2025 - 11.2025
Crew Member
Chipotle
02.2025 - 06.2025
Lacrosse Referee
Northland Lacrosse
01.2023 - 05.2024
Barista/Ice Cream Server/Baker/Delivery Driver
MN Nice Cream
05.2022 - 08.2023
Sales Associate
Dicks Sporting Goods
08.2021 - 03.2022
BBA - Business Administration And Management
University of Vermont