Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Colson Wollard

Yukon,OK

Summary

Dynamic business owner with a proven track record at Infosys, excelling in customer relations and operations management. Successfully enhanced customer satisfaction through strategic process improvements and exceptional service. Skilled in budgeting and project management, with a strong focus on cost reduction and team development, ensuring efficient business operations.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Owner

Ceasefire
03.2025 - Current

Fire alarm and extinguisher; service inspections and installation.

Kitchen hood service and inspection.

Daily operations include:

  • Oversee daily operations, ensuring all tasks are completed accurately and efficiently by team members.
  • Increase customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Manage financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consult with customers to assess needs and propose optimal solutions.
  • Implement marketing strategies to increase brand awareness and attract new customers.

Senior Technician

Infosys
03.2018 - 03.2025
  • Monitored and enforced safety measures to mitigate hazards.
  • Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
  • Installed new systems and parts with efficient approach.
  • Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Provided exceptional customer support, resolving technical issues quickly and efficiently.

Education

Electrical

Canadian Valley Technology Center
Yukon, OK
05-2016

High School Diploma -

Yukon High School
Yukon, OK
01-2016

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project management
  • Operations management
  • Team oversight
  • Administrative oversight
  • Bidding processes
  • Cost reduction
  • Budget development

Certification

  • OSHA Certified
  • CESW - Certified Electrical Safety Worker

Timeline

Owner

Ceasefire
03.2025 - Current

Senior Technician

Infosys
03.2018 - 03.2025

Electrical

Canadian Valley Technology Center

High School Diploma -

Yukon High School
Colson Wollard