Dedicated IT Specialist with hands-on experience in providing technical support and conducting system maintenance. Known for strong problem-solving abilities and effective communication skills, contributing to swift resolutions of user inquiries and technical issues.
Overview
2
2
years of professional experience
Work History
Information Technology Specialist
Collins Career Technical Center
Chesapeake, Ohio
05.2024 - 06.2026
Installed, configured, and maintained computer systems, networks, printers, and other related equipment.
Troubleshot and resolved complex hardware and software issues, minimizing downtime and improving system functionality.
Performed routine maintenance on computer systems and peripherals, ensuring optimal performance and reliability.
Provided technical support for faculty and staff regarding IT issues.
Addressed user inquiries through effective communication and troubleshooting, enhancing user satisfaction.
Researched issues on various computer systems and databases to determine resolutions to problems and answer inquiries.
Stocker
Dollar General Market
Huntington, West Virginia
10.2024 - 05.2025
Stocked shelves with merchandise to ensure product availability for customers.
Organized inventory in backroom to optimize space and accessibility.
Assisted customers in locating products and provided friendly service.
Executed planograms to maintain visual merchandising standards throughout the store.
Collaborated with team members to maintain a clean and orderly shopping environment.
Stocked shelves with newly arrived products.
Lifted materials of varied weights on regular basis.
Information Technology Specialist at Southern California Drug Task Force/Los Angeles Field Division (DEA)Information Technology Specialist at Southern California Drug Task Force/Los Angeles Field Division (DEA)