Coltan Martin
Amarillo
Summary
Dynamic Assistant Manager at Oreily's Auto Parts with a proven track record in enhancing customer satisfaction and streamlining retail operations. Skilled in team leadership and strategic thinking, I successfully implemented promotional strategies that boosted foot traffic and improved sales efficiency, while fostering a collaborative work environment.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Oreily's Auto Parts
04.2023 - 07.2026
- Supervised daily store operations, ensuring optimal inventory levels and customer satisfaction.
- Trained and mentored new team members on company policies and product knowledge.
- Streamlined sales processes, enhancing efficiency in customer transactions and service delivery.
- Implemented promotional strategies that increased foot traffic and product visibility within the store.
- Coordinated with suppliers to ensure timely delivery of products and maintain stock integrity.
- Resolved customer inquiries and complaints, fostering a positive shopping experience.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Education
High School Diploma -
Spur Isd
Spur, TX05.2018
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Goal setting
- Workload management
- Staff management
- Retail operations
- Recruiting and interviewing
- Sales strategies
- Project management abilities
- Strategic thinking
- Adaptability and flexibility
- Verbal and written communication
- Coaching and mentoring
- Closing oversight
- Sales monitoring
- Microsoft office expertise
- Computer skills
- Multitasking Abilities
- Organizational skills
- Active listening
Timeline
Assistant Manager
Oreily's Auto Parts
04.2023 - 07.2026
High School Diploma -
Spur Isd