Colten Fonner
Sarasota
Summary
Consistently achieved over 6000 timely and accurate deliveries with a 98%+ customer satisfaction rating by optimizing routes and maintaining food safety standards. Built and engaged a dedicated online community through professional live streaming, managing all aspects of content production and achieving sustained audience growth. Provided exceptional retail customer service while efficiently handling inventory management, sales transactions, and online order fulfillment across multiple departments.
Experienced with project management, client relations, and problem-solving. Utilizes strategic planning and resource allocation to ensure successful project delivery. Track record of adaptability and effective communication in diverse and dynamic settings.
Overview
8
8
years of professional experience
Work History
Independent Contractor – Food Delivery
Doordash
09.2022 - Current
- Delivered over 6000 orders with a 98%+ customer satisfaction rating, consistently earning top Dasher status.
- Maintained a 4.9+ driver rating through exceptional customer service and timely deliveries.
- Managed high-volume delivery zones efficiently, completing up to 100 orders per shift while maintaining accuracy and professionalism.
- Developed time management and route optimization skills to improve delivery efficiency by 100%.
- Resolved customer issues quickly and professionally, contributing to positive platform reviews.
- Executed timely and accurate food deliveries by optimizing route efficiency and maintaining strict adherence to food safety standards, resulting in a 98% on-time delivery rate and high customer satisfaction.
Content Creator – Live Streaming
Twitch
04.2018 - Current
- Produced and streamed live content regularly to an audience of [insert follower count] on Twitch, focusing on [gaming, art, music, IRL, etc.].
- Built and engaged an online community through consistent interaction, chat moderation, and social media cross-promotion (e.g., Twitter, Discord, TikTok).
- Managed all aspects of content production including audio/video setup, branding, scheduling, and post-stream content editing.
- Reached [Twitch Affiliate/Partner] status, demonstrating sustained audience growth and monetization through subscriptions, donations, and sponsorships.
- Utilized platforms like OBS, Streamlabs, and Photoshop to maintain a professional and engaging viewer experience.
- Developed time management, marketing, and communication skills through independent operation and community engagement.
Retail Sales Specialist
Target
06.2018 - 09.2020
- Provided excellent customer service by assisting guests with locating products, processing transactions, and handling returns at registers and guest services.
- Maintained store cleanliness and presentation by restocking shelves, organizing displays, and managing inventory in assigned departments.
- Collaborated with team members to meet daily sales goals and ensure efficient store operations during high-traffic periods.
- Handled online order fulfillment and curbside pickup, ensuring accuracy and timely delivery to meet customer expectations.
- Utilized handheld devices for inventory management, price checks, and restocking.
- Demonstrated adaptability by working across departments including front-end, apparel, and general merchandise as needed.
Education
High School -
Trinity High School
Trinity, Pennsylvania09.2018
Skills
- Customer engagement
- Data analysis
- Problem resolution
- Advanced Content creation
- Social media management
- User experience
- Client relationship building
- Workload management
- Deadline adherence
- Exceptional communication
- Ability to work with others
- Safety compliance
Timeline
Independent Contractor – Food Delivery
Doordash
09.2022 - Current
Retail Sales Specialist
Target
06.2018 - 09.2020
Content Creator – Live Streaming
Twitch
04.2018 - Current
High School -
Trinity High School