Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colter Watkins

Albuquerque

Summary

Background includes customer service, training and restaurant work in diverse environments. Adept at multitasking in fast-paced environments to meet customer needs and support team members. Well-versed in all beverage types and specialty preparations. Dedicated to providing memorable experiences to build loyal customer base. Consistently helps new employees understand customer desires and take advantage of strategies that build satisfaction and earn repeat business. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

2
2
years of professional experience

Work History

Barista Trainer

Starbucks
08.2022 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught proper procedures and strategies for success to new employees.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Busser

Texas Roadhouse
06.2022 - 08.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Education

High School Diploma -

The Ask Academy
Rio Rancho, NM
05.2024

Skills

  • Leadership experience
  • Health and safety compliance
  • Cleanliness standards
  • Coffee expertise
  • Team Player
  • Friendly and outgoing
  • Excellent memory
  • Active listener
  • Performance Improvement
  • Exceptional customer service
  • Menu Memorization

Timeline

Barista Trainer

Starbucks
08.2022 - Current

Busser

Texas Roadhouse
06.2022 - 08.2022

High School Diploma -

The Ask Academy
Colter Watkins