Colton Britt
Troy,NC
Summary
Dynamic and adaptable, skilled in merchandising and customer engagement. Proven ability to create appealing business strategies and analyze sales metrics, driving increased foot traffic and overall sales performance. Results-driven professional with experience in customer service and inventory management. Known for effective communication and ability to resolve issues promptly in efforts to increase customer satisfaction.
Overview
8
8
years of professional experience
Work History
Golf Shop Associate
Piney Point Golf Club
Norwood, North Carolina
04.2021 - 08.2026
- Assisted customers in selecting golf equipment and apparel, contributing to improved customer satisfaction.
- Addressed customer inquiries promptly, providing high-quality service throughout interactions.
- Handled customer complaints professionally in accordance with established policies.
- Streamlined transaction processing with point-of-sale systems to ensure efficiency.
- Partnered with colleagues to streamline operations, enhancing overall store efficiency.
- Created engaging merchandise displays that drew customer interest and increased foot traffic.
- Conducted daily cash register operations, including reconciliation of sales receipts.
- Analyzed performance metrics by preparing detailed sales reports at the end of each shift.
Pharmacy Technician
White Star Pharmacy
Troy, NC
09.2018 - 01.2020
- Collaborated with pharmacists in dispensing medications to patients accurately.
- Prepared medications by counting, pouring, labeling, and verifying doses to ensure accuracy and safety.
- Managed inventory and organized stock to maintain efficient pharmacy operations.
- Provided customer service by addressing inquiries about medications and health issues, ensuring informed patients.
- Processed customer payments and managed credit card transactions.
- Managed cash register transactions efficiently for seamless payment acceptance.
- Responded to telephone inquiries to provide assistance with various requests.
Education
Some College (No Degree) - Business And Managerial Economics
University of North Carolina At Pembroke
Pembroke, NC05-2027
Associate of Applied Science - Business Administration
Montgomery Community College
Troy, NC01-2021
Skills
- Merchandising strategies
- Sales forecasting
- Inventory management
- Customer service
- Customer engagement
- Problem resolution
- Team collaboration
- Communication skills
Affiliations
- Sports Card Business
Timeline
Golf Shop Associate
Piney Point Golf Club
04.2021 - 08.2026
Pharmacy Technician
White Star Pharmacy
09.2018 - 01.2020
Some College (No Degree) - Business And Managerial Economics
University of North Carolina At Pembroke
Associate of Applied Science - Business Administration
Montgomery Community College