Colton Justice
Little Rock,AR
Summary
Results-driven sales manager with expertise in training teams, strategic planning, and performance management. Proven ability to enhance team outcomes and drive sales through effective coaching and goal-setting.
Overview
5
5
years of professional experience
Work History
Sales Manager
Academy Sports + Outdoors
Little Rock, AR
07.2025 - Current
Sales Manager
Academy Sports + Outdoors
Sherwood, AR
04.2025 - 07.2025
- Trained and mentored sales team on product knowledge, customer service, and effective selling techniques.
- Held regular staff meetings to communicate goals, celebrate achievements, and address challenges collaboratively.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Developed visual merchandising strategies to improve product placement and store aesthetics.
- Resolved customer inquiries and complaints promptly, improving overall satisfaction ratings.
Operations Manager
Academy Sports + Outdoors
Sherwood, AR
07.2024 - 04.2025
- Monitored KPI's to assess operational performance and drive continuous improvement initiatives.
- Successfully ran monthly safety walks per our compliance departments.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Responsible for generating customer surveys and reviewing scores of these.
- Responsible for ordering supplies and ensuring building facilities are being maintained by putting in tickets for any repairs that needed to be made.
Sales Team Lead Hardlines
Academy Sports + Outdoors
Sherwood, AR
09.2023 - 07.2024
- Conducted monthly firearm inventories to keep an accurate count of firearms.
- Lead and trained new team members to accurately sell firearms and follow all ATF guidelines.
- Drive sales through strategic merchandising of my department.
Operations Team Lead
Academy Sports + Outdoors
Sherwood, AR
04.2023 - 09.2023
- Trained and mentored team members on operational procedures and POS guidelines.
- Analyzed performance metrics to identify areas for process improvement.
- Trained new employees on company policies, procedures, and best practices to facilitate their role into the team.
Cashier Team Lead
Academy Sports + Outdoors
Conway, AR
01.2023 - 04.2023
- Collaborated with team members to maintain a clean and organized checkout area.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Cashier Team Lead
Academy Sports + Outdoors
Sherwood, AR
06.2022 - 01.2023
- Supervised daily cash register operations, ensuring accuracy and efficiency in transactions.
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and issues, enhancing overall shopping experience.
- Implemented cash handling procedures to minimize discrepancies and improve accountability.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Team Sports Sales Associate
Academy Sports + Outdoors
Sherwood, AR
07.2021 - 06.2022
- Assisted customers in selecting appropriate team sports equipment and apparel.
- Maintained knowledge of current promotions and product features to enhance customer experience.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to organize merchandise displays effectively.
- Provided support during events and demonstrations to engage customers with products.
- Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
Education
Bachelor of Science - Math Education
Central Baptist College
Conway, AR05-2024
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Strategic planning
- Goal setting
- Performance management
- KPI tracking
Timeline
Sales Manager
Academy Sports + Outdoors
07.2025 - Current
Sales Manager
Academy Sports + Outdoors
04.2025 - 07.2025
Operations Manager
Academy Sports + Outdoors
07.2024 - 04.2025
Sales Team Lead Hardlines
Academy Sports + Outdoors
09.2023 - 07.2024
Operations Team Lead
Academy Sports + Outdoors
04.2023 - 09.2023
Cashier Team Lead
Academy Sports + Outdoors
01.2023 - 04.2023
Cashier Team Lead
Academy Sports + Outdoors
06.2022 - 01.2023
Team Sports Sales Associate
Academy Sports + Outdoors
07.2021 - 06.2022
Bachelor of Science - Math Education
Central Baptist College